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SwiggySenior Account manager
This full-time, on-site senior account role in Delhi sits inside Swiggy's Dine Out business. Staff are office-based through the week and travel out to partners as…
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About This Role
This full-time, on-site senior account role in Delhi sits inside Swiggy's Dine Out business. Staff are office-based through the week and travel out to partners as needed. The job centers on signing up restaurant partners and building durable working relationships with them across an assigned territory, with a target of 70 to 80 partner accounts. The goal is to expand Dine Out and its service lines and to deliver monthly…
Job Description
This full-time, on-site senior account role in Delhi sits inside Swiggy's Dine Out business. Staff are office-based through the week and travel out to partners as needed. The job centers on signing up restaurant partners and building durable working relationships with them across an assigned territory, with a target of 70 to 80 partner accounts.
The goal is to expand Dine Out and its service lines and to deliver monthly Gross Merchandise Value of 40 to 60 lakh. Exact partner counts and revenue figures are set by market allocation within India 1 and India 2, plus the geographies the person is given.
Much of the day goes to partner management: walking partners through onboarding, checking restaurant display pages, presenting Dine Out schemes, and encouraging steady investment. The role also calls for data reading, using restaurant-facing dashboards to show partners how they are performing and confirming their discounts, commissions and ad spend stay competitive.
It suits a self-assured, sales-minded professional who can work around restaurant owners' hours and coordinate with partner support, sales operations and finance colleagues.
Responsibilities
- Bring new restaurants onto the platform and clarify what each partner must provide
- Visit existing partners on a schedule to keep display pages accurate and well illustrated
- Pitch Dine Out schemes and promotions to lift orders month after month
- Line up offers and marketing activity so launches happen on schedule
- Settle payout complaints so customers and restaurants transact without friction
- Draft growth plans for each account and collect what rivals are doing
- Translate partner dashboard numbers into plain explanations and next steps
Requirements
- Graduate with 3 to 5 years of field sales background
- Conversational in the local language and workable English
- Practical grasp of e-commerce and every major online marketing channel
- Solid Excel ability and a numbers-first mindset
- Willingness to adjust to restaurant owners' irregular hours
Qualifications
- Comfort with dashboard tools such as CMS, Power BI, Compass and Salesmate
- Working knowledge of ads revenue per order, commission per order and average order value
- Understanding of the conversion funnel, denial rates and supply compared with rivals
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job based?
The job is based in Delhi and is listed as an on-site role.
Is this a full-time position?
Yes, the posting lists this as a full-time role.
What experience is required?
The posting asks for a graduate with a 3 to 5 year field sales background.
Is salary mentioned?
The posting does not specify a salary.
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