Opportunity at
InMobiSenior Account Manager – New York
This full-time Senior Account Manager role is on-site at InMobi's New York office and belongs to the Direct and Programmatic Demand team. The manager sits in…
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About This Role
This full-time Senior Account Manager role is on-site at InMobi's New York office and belongs to the Direct and Programmatic Demand team. The manager sits in a revenue pod with a dedicated sales manager and reports to the VP of Ad Sales. The job serves agencies and advertisers across the Americas and acts as the main contact for each account once a deal is signed. Duties begin with bringing new…
Job Description
This full-time Senior Account Manager role is on-site at InMobi's New York office and belongs to the Direct and Programmatic Demand team. The manager sits in a revenue pod with a dedicated sales manager and reports to the VP of Ad Sales. The job serves agencies and advertisers across the Americas and acts as the main contact for each account once a deal is signed.
Duties begin with bringing new advertiser customers into InMobi and Glance ad platforms. The manager owns delivery and KPI results for each deal the pod sells, coordinating research, creative, attribution, ad operations and other specialist groups. After launch, the manager oversees account health, quarterly retention and growth plans, revenue and margin, and campaign analysis, and gives advice in weekly or biweekly check-ins and quarterly business reviews.
Growth is a major part of the role. The manager owns upsell and cross-sell targets for managed accounts, logs that activity in Salesforce, and shares long-term account strategy with the sales manager. Problems such as pacing issues, unresolved service complaints or client-side personnel changes are raised early. The manager works with technical account management, product, ad operations, creative, insights and partner teams, and speaks directly with DSPs, DMPs and measurement vendors when campaigns need fixing.
The posting asks for at least eight years in client success or account management, including at least four in digital or programmatic advertising, and a record of growing retention and revenue inside existing accounts. Practical work with The Trade Desk, DV360 or Amazon DSP would help a candidate stand out. Strong analytics, Salesforce, Excel and PowerPoint skills, and the ability to juggle several clients and changing priorities are expected. Some travel may be needed, along with a bachelor's degree or equivalent practical experience.
Responsibilities
- Bring new advertiser customers into InMobi and Glance ad platforms and their infrastructure
- Own delivery and KPI results for every deal the pod sells
- Coordinate research, creative, attribution, ad operations and other specialist teams to execute sold campaigns
- Serve as the day-to-day contact for clients after the sale, including retention and growth plans
- Lead campaign analysis and give guidance in check-ins and quarterly business reviews
- Own upsell and cross-sell goals on managed accounts and log activity in Salesforce
- Escalate at-risk accounts early, including pacing issues and stakeholder changes
- Work with technical account management and partner teams to resolve campaign issues
- Pass marketplace feedback to product and go-to-market planning
Requirements
- At least 8 years in client success or account management, including at least 4 years in digital or programmatic advertising
- Proven stewardship of accounts after the sale, lifting retention and expansion
- Experience carrying or contributing to an upsell or renewal target
- Strong account management with agency and brand relationships
- Working command of Salesforce, Excel, PowerPoint and analytics or BI tools
- Strong analytical skills for spotting performance trends and turning them into client recommendations
- Organized, able to manage multiple clients and reprioritize quickly
- Four-year degree or equivalent work background
Qualifications
- Practical familiarity with TTD, DV360 or Amazon DSP would count in your favor
- Experience working with global teams across several time zones
- Experience partnering with sales, ad ops, creative, insights and product teams
Core Skills
Benefits
- Base salary between 140,500 and 175,000 dollars (USD) for California and New York offices, plus variable pay
- Equity in the form of ESOPs where applicable
- Medical, dental and vision insurance, with a company-matched HSA
- 401(k) company match
- Paid time off: vacation, sick leave, special occasion days and company holidays
- Maternity and paternity leave, flexible hours and a wellness stipend
- Free lunch in the office each day, a pet-friendly office, pet insurance and an Employee Assistance Program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
The job is on-site at the NYC office, with occasional trips for client meetings and events.
What is the base pay range?
The posting gives a base salary range of $140,500 to $175,000 USD for offices in California and New York, plus variable pay.
What experience is required?
The posting asks for at least 8 years in client success or account management, including at least 4 years in digital or programmatic advertising.
How is the role measured?
Performance is measured on pod revenue growth shared with the sales manager and on an individual upsell target tracked in Salesforce.
Sample Interview Questions
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