Remote opportunity at
ServiceNowSenior Auditor – Business & IT Operations
ServiceNow operates as an artificial intelligence control tower designed to support business reinvention by uniting workflows, data, and artificial intelligence models. The company is currently hiring…
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About This Role
ServiceNow operates as an artificial intelligence control tower designed to support business reinvention by uniting workflows, data, and artificial intelligence models. The company is currently hiring a Senior Auditor to focus on Business and IT Operations in a remote capacity. This position reports directly to the Director of Internal Audit Management within a collaborative and fast-paced team environment. In this role, the incumbent will take charge of planning and executing…
Job Description
ServiceNow operates as an artificial intelligence control tower designed to support business reinvention by uniting workflows, data, and artificial intelligence models. The company is currently hiring a Senior Auditor to focus on Business and IT Operations in a remote capacity. This position reports directly to the Director of Internal Audit Management within a collaborative and fast-paced team environment.
In this role, the incumbent will take charge of planning and executing regional and global integrated audits covering business operational processes alongside IT general controls and application controls. Beyond standard auditing duties, the position requires designing AI-driven tools, automated workflows, scripts, and data pipelines to modernize the audit lifecycle. Candidates should possess a strong blend of business acumen and technical expertise, with an emphasis on building practical solutions to operational challenges.
Responsibilities
- Plan and scope operational and integrated audits covering IT and business operations
- Execute walkthroughs, evaluate process design, and perform testing for business processes and IT systems while producing high-quality work papers
- Build artificial intelligence solutions, automated scripts, data pipelines, and prompt workflows to automate repetitive steps in auditing
- Apply data analytics and artificial intelligence to test entire populations, spot control gaps, and quantify risk exposure
- Document and share technical builds with colleagues to help shape the internal audit artificial intelligence playbook
- Draft clear audit findings and conclusions to support internal control enhancements while considering costs and stakeholder feedback
- Communicate audit status, escalations, and reporting updates to audit leads
- Perform action tracking follow-ups with management for Audit Committee reporting
- Engage with internal stakeholders to advise on change initiatives, key risks, and control environments
- Contribute to the advancement of internal audit methodologies and automation tools, including ServiceNow IRM
Requirements
- Minimum of 5 years of professional work experience
- At least 3 years of experience gained at a public accounting firm, national consulting firm, or Big 4 firm
- Demonstrated background in internal auditing, external auditing, Sarbanes-Oxley, and operations or process improvement
- Experience auditing IT general controls, application controls, and business operational processes
- Familiarity with data governance, privacy compliance, and system architecture principles
- Practical background using generative artificial intelligence tools beyond basic chat, such as building automated workflows, agents, or custom prompts
- Proven builder track record of creating a tool, script, automation, or artificial intelligence workflow to solve real work problems
- Proficiency in Excel, process mapping instruments, and data analytics applications like Power BI
Qualifications
- Bachelor degree or United States equivalent from an accredited university, preferably in Management Information Systems, Finance, or Accounting
- Familiarity with SAP
- Prior exposure to rapidly changing or high-growth technology enterprises
- Possession of at least one relevant certification including CISA, CISM, CIA, or CPA
- Familiarity with the ServiceNow platform, including IRM modules
Core Skills
Frequently Asked Questions
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Is this position remote?
Yes, this role is listed as remote.
What is the employment type?
The posting specifies that this is a full-time employment opportunity.
What salary does this position offer?
The source posting does not specify a salary.
Who does this role report to?
The position reports to the Director of Internal Audit Management.
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