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FoodicsSenior Consultant - Foodics Black
Foodics is looking for a Senior Consultant - Foodics Black to manage the complete lifecycle for its premium Restaurant Management System designed for casual and fine…
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About This Role
Foodics is looking for a Senior Consultant - Foodics Black to manage the complete lifecycle for its premium Restaurant Management System designed for casual and fine dining establishments. This versatile role spans business development, software implementation, user training, account management, and customer success. The person in this position acts as the primary contact for assigned accounts, guiding clients from initial prospecting and commercial negotiations through to deployment, system adoption, and…
Job Description
Foodics is looking for a Senior Consultant - Foodics Black to manage the complete lifecycle for its premium Restaurant Management System designed for casual and fine dining establishments. This versatile role spans business development, software implementation, user training, account management, and customer success.
The person in this position acts as the primary contact for assigned accounts, guiding clients from initial prospecting and commercial negotiations through to deployment, system adoption, and ongoing relationship management. Responsibilities include building a qualified sales pipeline, leading product demonstrations, developing implementation timelines, conducting tailored training sessions for restaurant staff, monitoring product adoption, and identifying expansion opportunities. Travel within Saudi Arabia is required to meet clients and support deployments.
This position is suited for professionals with experience in SaaS, sales, implementation, or customer success who possess strong problem-solving, stakeholder management, and communication skills. Candidates who bring direct operational experience from the restaurant, hospitality, or multi-branch dining sectors will find their background advantageous.
Responsibilities
- Identify, prospect, and acquire new customers within the fine dining and casual dining segments
- Lead discovery meetings, software demonstrations, commercial discussions, and negotiations
- Design and manage implementation plans, milestones, timelines, and customer readiness checklists
- Deliver tailored training sessions for restaurant owners, managers, cashiers, waiters, and other end users
- Act as the primary relationship owner for assigned accounts throughout the entire customer lifecycle
- Monitor customer health, product adoption, and potential churn risks while conducting periodic business reviews
- Identify opportunities to expand existing accounts through additional branches, products, modules, and services
Requirements
- 3 to 4 years of experience in SaaS, preferably across sales, business development, implementation, account management, or customer success
- Demonstrated ability to manage customer relationships and deliver commercial or operational results
- Strong consultative selling, commercial negotiation, presentation, and relationship management skills
- Ability to communicate confidently with restaurant owners, investors, executives, and operational teams
- Willingness to travel within Saudi Arabia as required to meet customers and support implementations
- Excellent English communication skills
Qualifications
- Hands-on restaurant operations experience in fine dining, casual dining, premium hospitality, or multi-branch restaurant groups
- Understanding of restaurant workflows, front of house operations, and service delivery
- Experience with POS systems, Restaurant Management Systems, hospitality technology, or other SaaS solutions
- Experience coordinating software implementations, onboarding customers, delivering training, or managing projects
- Arabic language proficiency
Core Skills
Benefits
- Competitive compensation packages including bonuses and potential shares
- Regular training and an annual learning stipend
- Opportunity to work in a hyper-growth environment with autonomy and mentoring
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote work policy for this role?
The source posting does not specify a primary office location, but it notes that travel within Saudi Arabia is required as needed to meet customers and support implementations.
What type of employment is this?
The position is full-time.
What salary does this position offer?
The salary is not stated in the source posting, though it mentions highly competitive compensation packages including bonuses and potential shares.
What experience is required to apply?
Applicants must have 3 to 4 years of experience in SaaS, preferably across sales, business development, implementation, account management, or customer success, along with strong communication and negotiation abilities.
Sample Interview Questions
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