Remote opportunity at
CloudflareSenior Customer Engineer, Enterprise - San Francisco
Cloudflare seeks a Senior Customer Engineer, Enterprise to serve as a primary technical advisor and architect for enterprise clients. Operating as a quota-carrying technologist within the…
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About This Role
Cloudflare seeks a Senior Customer Engineer, Enterprise to serve as a primary technical advisor and architect for enterprise clients. Operating as a quota-carrying technologist within the GTM organization, the individual bridges technical strategy and business value across the full customer lifecycle, handling technical validation, onboarding oversight, and platform expansion. Cloudflare runs a massive global network that accelerates and protects millions of internet properties, ranging from personal blogs to Fortune 500…
Job Description
Cloudflare seeks a Senior Customer Engineer, Enterprise to serve as a primary technical advisor and architect for enterprise clients. Operating as a quota-carrying technologist within the GTM organization, the individual bridges technical strategy and business value across the full customer lifecycle, handling technical validation, onboarding oversight, and platform expansion.
Cloudflare runs a massive global network that accelerates and protects millions of internet properties, ranging from personal blogs to Fortune 500 enterprises, without requiring hardware or code modifications. The company values builders who utilize AI-native curiosity and modern tools to solve complex internet infrastructure challenges.
This role suits professionals with a background in customer-facing technical functions who combine deep internet architecture expertise with a commercial and consultative mindset. Responsibilities involve partnering with Account Executives, leading technical discovery, scoping proofs of concept, driving adoption, and using AI agents to automate routine administrative tasks.
Responsibilities
- Lead technical deep-dive discovery sessions and map customer infrastructure to tailored Cloudflare architectures
- Define scope, success criteria, and evaluation plans for Proof of Concepts and technical validations
- Provide technical oversight during onboarding and implementation while serving as the primary engineering contact
- Carry a variable quota tied to new business acquisition, account growth, and platform adoption
- Lead technical Quarterly Business Reviews with C-level executives to demonstrate return on investment
- Leverage artificial intelligence and large language models to automate routine tasks like security questionnaires and sandbox provisioning
Requirements
- Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, or Technical Account Management
- Ability to white-board, design, and articulate complex enterprise network and security architectures
- Proven track record of operating in a quota-carrying or revenue-aligned environment with understanding of SaaS metrics
- Depth in at least four specified technical areas including internet fundamentals, security, performance, AI proficiency, coding or scripting, and developer platform fluency
Qualifications
- Undergraduate or graduate degree in Computer Science, Engineering, or a related field
- Track record of creating and delivering technical enablement resources like workshops, code samples, or documentation
- Experience with LLM orchestration, Retrieval-Augmented Generation architectures, and model-access controls
- Understanding of regulatory requirements including PCI DSS, HIPAA, and SOC 2
- Background from hyperscalers, digital natives, distributed systems environments, or startups
Core Skills
Benefits
- Medical, dental, and vision insurance with flexible spending and commuter accounts
- Fertility and family forming benefits alongside on-demand mental health support and an Employee Assistance Program
- Short and long-term disability insurance, plus life and accident insurance
- 401(k) retirement savings plan and Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave, plus various leave programs
- Eligibility to participate in the company equity plan
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Senior Customer Engineer position?
For Bay Area based hires, the estimated annual salary ranges from $214,000.00 to $336,000.00. The role also features a variable compensation structure and eligibility for the company equity plan.
What are the travel requirements for this role?
The position may require travel of up to 20 to 50 percent of the time to attend customer meetings, conferences, industry events, and in-person team collaboration.
Is this a quota-carrying position?
Yes, this is a quota-carrying technologist role tied directly to new business acquisition, ongoing account growth, platform adoption, and revenue retention.
Sample Interview Questions
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