Opportunity at
FreshworksSenior Manager - Events
This senior event manager post belongs to the Event Experience group inside Brand Marketing at Freshworks. The group sits under the Director of Event Experiences and…
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About This Role
This senior event manager post belongs to the Event Experience group inside Brand Marketing at Freshworks. The group sits under the Director of Event Experiences and defines strategy, standards and working methods for company events worldwide. This role turns those guidelines into individual events. The posting prefers candidates located in San Mateo, Bellevue or Boston. Over the first half-year to a year, the manager takes charge of a set of…
Job Description
This senior event manager post belongs to the Event Experience group inside Brand Marketing at Freshworks. The group sits under the Director of Event Experiences and defines strategy, standards and working methods for company events worldwide. This role turns those guidelines into individual events. The posting prefers candidates located in San Mateo, Bellevue or Boston.
Over the first half-year to a year, the manager takes charge of a set of high-profile events and works as a planning and operations partner from start to finish. Duties include event schedules, attendee experience, production, relationships with vendors and agencies, and coordination with other teams. The manager leads run-of-show planning, stage management, audio-visual setup, technical production and onsite operations, and works with creative teams on stage design, signage and digital assets. Budgets are owned from first estimate through final reconciliation, and each event is reviewed afterward to refine future work.
Candidates need eight or more years running complex corporate events, conferences, executive gatherings or experiential programs, ideally for technology companies. A bachelor's degree in events, marketing, communications, hospitality, business or a similar field is preferred, though equivalent experience counts. Strong project, vendor and money management is required, including contracts, buying processes and AV. Helpful extras include experience with B2B software or IT service management firms, supervising India-based suppliers across time zones, and using Cvent or similar platforms. The listing is on-site, with a base range of $160,000 to $195,000.
Responsibilities
- Help manage a set of priority events from planning through delivery, keeping the attendee experience purposeful and on-brand.
- Coordinate the agenda, logistics, production and day-of execution with partners.
- Direct run-of-show, staging, AV and onsite operations.
- Oversee agencies and suppliers for quality, cost and adherence to standards.
- Track budgets from estimates to reconciliation, including contracts and purchase orders.
- Coordinate with creative services to bring the event's visual identity to life.
- Refine playbooks, production standards and planning timelines.
- Review events afterward and recommend improvements.
Requirements
- Eight or more years running complex corporate events, conferences, executive programs or experiential work.
- Demonstrated ownership of events from strategy and experience design through production and post-event review.
- Experience juggling several workstreams, stakeholders, vendors and budgets against tight deadlines.
- Solid production, vendor and finance skills covering contracts, procurement, AV and on-site work.
- Strong project management and communication, including working with senior leaders.
Qualifications
- A bachelor's-level degree in events, marketing, communications, hospitality or business, or equivalent experience.
- Background in software-as-a-service firms, technology enterprises or IT service management.
- Experience directing suppliers and teams in India across time zones.
- Hands-on use of Cvent or similar event registration software.
- Experience with experiential marketing or unusual event formats.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this role based?
The posting says the ideal location is San Mateo, Bellevue or Boston. The listing is marked as on-site.
Who does the role report to?
The post sits under the Director of Event Experiences.
What experience is required?
The posting asks for at least eight years managing complex corporate events, conferences or experiential programs.
What is the base salary?
The base salary range is $160,000 to $195,000.
How do I apply?
The posting does not describe an application process.
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