Opportunity at
MotiveSenior Manager, GTM Operations
Motive is hiring a Senior Manager, GTM Operations for its GTM Intelligence and Operations team. Motive provides software for organizations that run physical operations, including driver,…
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About This Role
Motive is hiring a Senior Manager, GTM Operations for its GTM Intelligence and Operations team. Motive provides software for organizations that run physical operations, including driver, vehicle and fleet spend management, and serves close to 100,000 customers in sectors such as logistics, construction, energy and the public sector. The position is remote, and the candidate must already live in North America. The manager leads a team of go-to-market systems administrators…
Job Description
Motive is hiring a Senior Manager, GTM Operations for its GTM Intelligence and Operations team. Motive provides software for organizations that run physical operations, including driver, vehicle and fleet spend management, and serves close to 100,000 customers in sectors such as logistics, construction, energy and the public sector. The position is remote, and the candidate must already live in North America.
The manager leads a team of go-to-market systems administrators and program owners who run the sales technology stack, with Salesforce at the center. That stack covers sales engagement, prospecting, data enrichment, gifting, customer reference tools, conversation analytics and the links between them. Ownership covers the roadmap, system design, budget and license decisions, working with Sales Operations, Enterprise Systems, Marketing, Legal, Finance and Procurement.
Escalations land with this role, which also defines Salesforce administration standards, change control and quoting and CPQ processes. The manager runs major tool evaluations and migrations from diligence through retirement of the legacy product. Compliance design is part of the job too, covering consent, Do Not Contact rules, recording of calls, text messaging and email delivery.
Candidates should have over ten years of work in go-to-market operations, revenue operations, sales operations or GTM systems, with five-plus years managing systems administrators or operations teams. Enterprise Salesforce administration at 1,000 or more users is required, and CPQ know-how, preferably on Salesforce CPQ or the Revenue Cloud product, is strongly preferred. Experience owning software budgets and presenting recommendations to executives is also needed.
Pay depends on location. San Francisco is 206,000 to 258,000 USD, New York City and Seattle are 198,000 to 247,000 USD, and other U.S. locations are 179,000 to 224,000 USD. Benefits include health, pharmacy, optical and dental coverage, paid time off, disability and life insurance, and a 401(k) contribution, with restricted stock units possible.
Responsibilities
- Lead, coach and grow a group of program owners and systems administrators across GTM
- Own the connected GTM platform, including data model, permissions, automation and integrations
- Act as the last stop for hard platform issues
- Define standards for releases, change governance, documentation and CPQ work
- Manage strategy, budget, renewals and licensing across the GTM SaaS portfolio
- Lead vendor evaluations and major migrations with Finance and Procurement
- Design and enforce GTM compliance with Legal, Security and Marketing
- Direct incident response and protect data integrity during outages
Requirements
- Ten-plus years working in GTM operations, sales operations, revenue operations or GTM systems
- Five-plus years directly managing teams of systems admins or GTM operations staff
- Deep Salesforce administration experience at 1,000-plus users
- Proven record running an end-to-end GTM platform
- Experience running a large GTM tool assessment, rollout or migration
- Rules like GDPR, TCPA, CAN-SPAM and CCPA, plus Do Not Contact lists
- Background managing a software budget and overseeing licenses
- Already located in North America
Qualifications
- Salesforce credentials like Admin, Advanced Admin, Platform App Builder or CPQ Specialist
- CPQ experience, ideally on Salesforce CPQ or Revenue Cloud
- Familiarity with AI capabilities inside GTM software
Core Skills
Benefits
- Health, pharmacy, optical and dental benefits
- Paid time off and sick time
- Short and long term disability coverage and life insurance
- 401(k) contribution
- Possible restricted stock units
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes. The posting describes a remote position and requires the candidate to already reside in North America.
What salary is listed?
The posted range is 206,000 to 258,000 USD in San Francisco, 198,000 to 247,000 USD in New York City and Seattle, and 179,000 to 224,000 USD in other U.S. locations.
What experience is required?
The posting requires at least ten years of GTM operations, sales operations or GTM systems experience, including five years of managing teams.
Is CPQ experience required?
CPQ experience is strongly preferred, but the posting lists it as preferred rather than mandatory.
Sample Interview Questions
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