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CollibraSenior Manager, Professional Services
Collibra is hiring a Senior Manager for its Professional Services team. The role is remote and full-time. The manager works across regional sales, account management, customer…
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About This Role
Collibra is hiring a Senior Manager for its Professional Services team. The role is remote and full-time. The manager works across regional sales, account management, customer engineering, partner groups and delivery to grow services sales and delivery, and to make sure customers see value from each engagement. The job covers both services sales and delivery leadership. It includes carrying a bookings target for Professional Services and managing Architects and Engagement…
Job Description
Collibra is hiring a Senior Manager for its Professional Services team. The role is remote and full-time. The manager works across regional sales, account management, customer engineering, partner groups and delivery to grow services sales and delivery, and to make sure customers see value from each engagement.
The job covers both services sales and delivery leadership. It includes carrying a bookings target for Professional Services and managing Architects and Engagement Managers, overseeing their performance, career growth and utilization. The manager partners with Account Executives on proposals for new logos and on stand-alone opportunities such as advisory, implementation, enablement and optimization work inside existing accounts.
The role also involves developing a portfolio of standard service offerings with Delivery and Solution Architects, scoping work, building Statements of Work and writing value-based proposals. A key part of the position is building a network of in-region implementation partners with the regional partner accounts team. These partners may be referred customers or subcontractors, and the manager helps bring them into the delivery model and onboard them into the Preferred Partner program where needed.
Other responsibilities include maintaining a healthy pipeline, forecasting accurately, resolving escalations with Customer Engineering, Sales, Product and Support, and developing team skills through hiring and onboarding. The manager is expected to stay current on SaaS trends and competitive offerings.
Responsibilities
- Carry a bookings target for Professional Services and support delivery of what is sold.
- Lead, develop and manage Architects and Engagement Managers, including utilization.
- Partner with Account Executives on services proposals for new logos and stand-alone opportunities.
- Set up standard service offerings, scope work, draft SOWs and write value-driven proposals with architects.
- Act as a trusted advisor on how services solve customer business problems and improve adoption.
- Identify, qualify and establish in-region implementation partners for referrals and subcontracting.
- Build and maintain the pipeline, forecast accurately and resolve escalations across teams.
- Onboard new team members and track SaaS industry trends and competitor offerings.
Requirements
- Minimum bachelor's degree plus ten or more years in consulting, services sales or service delivery.
- Consistent success beating sales quotas and developing strong professional services groups.
- Track record of pricing, negotiating and closing statements of work for big, intricate enterprise clients.
- Subject knowledge covering AI transformation and the governance, management and quality of data.
- Demonstrated use of AI tools such as Claude, Gemini, ChatGPT or Copilot to solve business problems.
- Executive presence, plus skill working through enterprise purchasing processes and combined software-and-services deals.
- Customer-focused and commercially minded, with a passion for adoption and value-based outcomes.
- A collaborative leader who builds strong relationships internally and externally.
- An exceptional communicator who can turn business challenges into service solutions.
- Proactive, agile and self-motivated, with a continuous improvement mindset.
Core Skills
Benefits
- Pay described as competitive, with health coverage and time away from work.
- A flexible set of benefit offerings.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes, the posting lists the role as remote and full-time.
What experience is required?
A minimum bachelor's degree plus ten or more years of relevant work, including a record of leading high-performing teams.
Does the role carry a sales target?
Yes, the job carries a bookings target for services.
Is a salary figure given?
The posting does not state a salary figure.
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