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CloudflareSenior Practice Leader, Developer Platform for Professional Services, APAC
Cloudflare is hiring a Senior Practice Leader for its Developer Platform professional services practice, based in Sydney, Australia. The full-time role is responsible for building a…
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About This Role
Cloudflare is hiring a Senior Practice Leader for its Developer Platform professional services practice, based in Sydney, Australia. The full-time role is responsible for building a global practice of practitioners who help customers reach business outcomes through the capabilities of the Cloudflare developer platform. Cloudflare runs a global network that protects and accelerates internet applications and sites. The posting presents the company as one that values builders who solve problems…
Job Description
Cloudflare is hiring a Senior Practice Leader for its Developer Platform professional services practice, based in Sydney, Australia. The full-time role is responsible for building a global practice of practitioners who help customers reach business outcomes through the capabilities of the Cloudflare developer platform.
Cloudflare runs a global network that protects and accelerates internet applications and sites. The posting presents the company as one that values builders who solve problems with AI-enabled tools and who keep the internet moving forward.
The practice leader acts as the product manager for professional services on the developer platform. The work includes setting priorities and building offerings that match the company's strategic vision, reviewing information gathered by other practice leaders, and turning leadership direction into services. The role produces selling materials, scoping rules, project plans and delivery accelerators, and leads selling and delivery enablement. It also designs fixed-outcome offerings that deliver quick wins, along with add-on and packaged services for mid-market, enterprise, digital native and vertical customers.
Other duties include working with delivery leads, services sellers, consulting staff, customer engineering and go-to-market leaders. The practice leader launches internal and external marketing campaigns, such as blog posts, videos, webinars and presentations on field calls, and builds the team's knowledge of platform configuration, optimization and troubleshooting.
Candidates need at least eight years in professional services, practice design, leadership or a developer-focused customer-facing job. The posting also asks for hands-on experience with content delivery networks, DDoS protection, web application firewalls, load balancing and CI/CD pipelines. Fluent English is required. Travel is limited: in-person attendance is expected at PS leadership meetings in Lisbon or Austin (or both), which the posting lists as six monthly, plus some customer travel within Australia.
Responsibilities
- Act as product manager for professional services on the Developer Platform, prioritizing offerings that fit strategy
- Build PS offerings based on leadership direction
- Produce selling materials, scoping rules, project plans and delivery accelerators
- Lead selling and delivery enablement
- Design fixed-outcome service offerings that deliver quick wins
- Develop a-la-carte and packaged services for mid-market, enterprise, digital native and vertical customers
- Communicate across PS delivery, services sales, consulting and customer engineering teams
- Own internal and external marketing campaigns about new or improved offerings
- Build the team's knowledge of Developer Platform configuration, optimization and troubleshooting
Requirements
- Degree in business, IT or a closely related area
- 8+ years in professional services, practice design or leadership, or in a developer-focused customer-facing job
- Previous roles as product lead, practice lead or solutions architect
- Solid grasp of professional services, both in-house and delivered by partners
- Ability to translate business challenges into developer platform solutions and prototype them quickly
- Good grasp of networking, security, Zero Trust and SASE models, plus DNS, web protocols and APIs
- Hands-on experience with CDN, DDoS protection, WAF, load balancing and CI/CD pipelines
- Fluent English, written and spoken
Qualifications
- Familiarity with Jira and Salesforce, or other CRM products
- Speaking one or more other regional languages well
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The posting lists Sydney, Australia as the available location.
How much experience is required?
The posting asks for at least eight years in professional services, practice design or leadership, or in a developer-focused customer role.
How much travel is expected?
Travel is limited. In-person attendance is expected at PS leadership meetings in Lisbon or Austin (or both), listed as six monthly, plus some travel to customers in Australia.
Are there export control conditions?
The role may require access to technology controlled under U.S. export laws. Any offer may depend on authorization to receive that technology with no export license sponsorship from the company.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.