Remote opportunity at
ServiceNowSenior Principal Solution Architect, Security and Risk
ServiceNow is seeking a Senior Principal Solution Architect specializing in Security and Risk to act as a technical and functional authority for customers deploying ServiceNow platforms.…
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About This Role
ServiceNow is seeking a Senior Principal Solution Architect specializing in Security and Risk to act as a technical and functional authority for customers deploying ServiceNow platforms. ServiceNow provides an AI platform designed to integrate workflow data and artificial intelligence to assist organizations in optimizing their operations. This remote position focuses on addressing complex customer challenges, steering pre-sales processes, and collaborating directly with partners and clients. The person in this role…
Job Description
ServiceNow is seeking a Senior Principal Solution Architect specializing in Security and Risk to act as a technical and functional authority for customers deploying ServiceNow platforms. ServiceNow provides an AI platform designed to integrate workflow data and artificial intelligence to assist organizations in optimizing their operations. This remote position focuses on addressing complex customer challenges, steering pre-sales processes, and collaborating directly with partners and clients.
The person in this role will serve as a primary engagement team member, connecting Security and Risk workflow applications to existing technology infrastructures while promoting governance standards. Responsibilities include shaping implementation roadmaps for senior leadership, directing delivery teams on marquee accounts, and architecting scalable technical solutions. Candidates will also design repeatable use cases, mentor delivery personnel, and collaborate with internal departments to refine service offerings and engagement resources.
This position requires up to 20% annual travel based on internal meetings and client needs. ServiceNow offers a total compensation package that includes a base salary, equity eligibility where applicable, variable compensation structures, health plans, a 401(k) plan with company matching, an employee stock purchase plan, flexible time away, and family leave programs.
Responsibilities
- Manage pre-sales tasks such as client presentations, scoping workshops, statement of work creation, and engagement sizing
- Integrate Security and Risk workflow applications into client technology ecosystems while advising on governance
- Consult with executive leadership regarding deployment roadmaps and change management strategies
- Collaborate with Platform Architect teams to identify potential platform risks within customer environments
- Act as practice director for major Security and Risk accounts to provide delivery oversight and technical guidance
- Develop and deploy technical architectures and repeatable solutions for common customer use cases
- Facilitate training sessions, webinars, and office hours for internal delivery and go-to-market stakeholders
- Coach and mentor ServiceNow delivery staff and partner networks
Requirements
- Minimum 12 years of professional services experience or equivalent background
- At least 8 years of consulting or configuration experience involving complex technologies, portals, and integrations
- Not less than 5 years of experience implementing ServiceNow Security and Risk solutions
- Familiarity with risk and security regulatory standards like FFIEC, DORA, SEC, OCC, SOX, and NIST CSF
- Possession of CIS-RC, CIS-VR, and CSA certifications on the first day
- Acquisition of CIS-TPRM, CIS-SIR, and Certified Application Developer certifications within 90 days
- Attainment of Certified Technical Architect status on day one or within the first year
- Development of working proficiency in CMDB Fundamentals within 90 days
Qualifications
- Certified Technical Architect designation preferred on the first day
- Familiarity with cross-functional domains including ITOM, asset management, and CMDB
Core Skills
Benefits
- Base pay ranging from USD 150,000 to 262,000 per year
- Equity eligibility where applicable
- Variable or incentive compensation structures
- Health plans including flexible spending accounts
- 401(k) plan with company match
- Employee Stock Purchase Plan
- Matching donations program
- Flexible time away plan and family leave programs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote policy for this job?
The posting specifies that the role is remote and operates within a distributed work environment.
What is the salary range for this position?
The base pay guideline ranges from USD 150,000 to 262,000 per year, with total compensation varying based on qualifications, location, and skill level, plus potential equity, incentive compensation, and benefits.
What certifications are required on the first day?
Candidates must hold CIS-RC, CIS-VR, and CSA certifications on day one.
How much travel is expected for this role?
The position requires up to 20% travel annually, driven by internal meetings and client requirements.
Sample Interview Questions
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