Opportunity at
FreshworksSenior Product Manager
Freshworks is hiring a Senior Product Manager to take full ownership of building and releasing modules that drive sustained growth and market differentiation. This position acts…
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About This Role
Freshworks is hiring a Senior Product Manager to take full ownership of building and releasing modules that drive sustained growth and market differentiation. This position acts as a vital bridge between customer needs and engineering development, requiring close collaboration across product development, engineering, marketing, sales, and leadership departments. The ideal candidate is someone who champions the customer experience, crafts intuitive product solutions, and breaks down complex problems into manageable phases.…
Job Description
Freshworks is hiring a Senior Product Manager to take full ownership of building and releasing modules that drive sustained growth and market differentiation. This position acts as a vital bridge between customer needs and engineering development, requiring close collaboration across product development, engineering, marketing, sales, and leadership departments.
The ideal candidate is someone who champions the customer experience, crafts intuitive product solutions, and breaks down complex problems into manageable phases. Freshworks operates as an equal opportunity employer, welcoming individuals of all backgrounds, genders, sexual orientations, religions, and ethnicities to foster a diverse and vibrant workplace.
Responsibilities
- Manage the complete lifecycle of product modules from planning and building to release and success measurement
- Engage directly with customers to understand their pain points and advocate for their needs
- Collaborate closely with engineering, marketing, sales, and leadership teams to execute the product vision
- Deconstruct complex challenges into incremental phases for steady progress toward the broader strategy
- Design solutions that provide great user experiences while balancing customer needs with product delivery
Requirements
- Bring at least 8 years of professional experience within global or cross-functional software teams at a software product company
- Demonstrate strong listening and empathy skills when interacting with users and internal stakeholders
- Utilize artificial intelligence to develop intuitive and uncomplicated solutions from concept through scale
- Explain intricate concepts and customer challenges clearly to both internal and external audiences
- Make data-driven daily decisions in fast-changing environments while maintaining focus on the primary vision
- Apply structured experimentation techniques, measuring and iterating to reach product goals
Qualifications
- Prior background working with Software-as-a-Service products is preferred
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote policy for this role?
The posting does not specify the work location or remote policy.
What is the employment type for this position?
The role is full-time.
What experience is required for this Senior Product Manager position?
Candidates must have 8 or more years of experience working in global or cross-functional software teams at a software product company, with SaaS experience preferred.
Does the posting list a salary range?
The job posting does not specify salary information.
Sample Interview Questions
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