Opportunity at
FreshworksHead of Solution Engineering, Americas
Freshworks is hiring a Head of Solution Engineering, Americas for a full-time position. This leadership role focuses on scaling the solution engineering function to serve as…
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About This Role
Freshworks is hiring a Head of Solution Engineering, Americas for a full-time position. This leadership role focuses on scaling the solution engineering function to serve as a key business differentiator and competitive advantage. The position involves guiding multi-regional teams, partnering closely with sales leadership, and driving revenue growth and account expansion through consultative pre-sales engagement. This opportunity suits an executive-level leader with extensive background in managing solution consulting operations within…
Job Description
Freshworks is hiring a Head of Solution Engineering, Americas for a full-time position. This leadership role focuses on scaling the solution engineering function to serve as a key business differentiator and competitive advantage. The position involves guiding multi-regional teams, partnering closely with sales leadership, and driving revenue growth and account expansion through consultative pre-sales engagement.
This opportunity suits an executive-level leader with extensive background in managing solution consulting operations within high-growth SaaS companies. The ideal candidate blends deep technical knowledge with strong financial and business acumen, possessing a track record of developing high-performing personnel, fostering inclusive workplace cultures, and applying artificial intelligence and automation pragmatically to eliminate low-value tasks.
Freshworks offers an annual base salary range of USD 255,000 to 320,000, along with variable compensation opportunities, bonuses, and equity. The company is committed to equal opportunity and workplace diversity.
Responsibilities
- Build a culture centered on trust, accountability, continuous learning, and innovation
- Translate high-level business objectives into scalable execution plans while managing organizational change
- Establish customer-focused goals and leverage feedback to shape product and go-to-market strategies
- Develop leaders, high-performing teams, and strong succession pipelines across multiple regions
- Partner closely with sales leadership to foster account expansion, customer success, and revenue growth
- Delegate operational tasks effectively while maintaining a focus on alignment and continuous improvement
- Utilize AI and automation pragmatically to enhance team productivity and remove low-value work
Requirements
- Extensive experience leading Solution Engineering or Solution Consulting organizations within high-growth SaaS environments
- Demonstrated success managing leaders of leaders, frontline managers, and individual contributors across multiple business segments or regions
- Strong technical aptitude combined with executive-level business and financial acumen
- Proven track record of partnering with sales leadership to drive revenue and account expansion through pre-sales engagement
- Experience building resilient, high-performing teams with strong employee retention
Core Skills
Benefits
- Annual base salary between USD 255,000 and 320,000
- Eligibility for variable compensation
- Bonus and equity availability
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Head of Solution Engineering, Americas role?
The annual base salary ranges from USD 255,000 to 320,000, and the position is also eligible for variable compensation, bonuses, and equity.
What employment type is this position?
This position is full-time.
Does the posting specify the geographic location or remote policy?
The posting lists the location as not stated and does not specify remote or hybrid work details, though the role focuses on the Americas region.
What are the core requirements for candidates applying to this role?
Candidates must have extensive experience leading Solution Engineering or Solution Consulting organizations in high-growth SaaS companies, experience managing multi-tier leadership structures across regions, strong technical and financial acumen, and a history of partnering with sales to drive revenue.
Sample Interview Questions
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