Opportunity at
ElasticSenior Sales Operations Associate - Enterprise
Elastic, known as the Search AI Company, builds cloud-based platforms for security, search, and observability that help organizations utilize structured and unstructured data. To support ongoing…
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About This Role
Elastic, known as the Search AI Company, builds cloud-based platforms for security, search, and observability that help organizations utilize structured and unstructured data. To support ongoing business expansion, the company is hiring a seasoned professional for a Senior Sales Operations Associate - Enterprise role within the United States. This full-time position suits individuals experienced in sales strategy, business systems analysis, and revenue operations who want to drive data-informed decision-making. In…
Job Description
Elastic, known as the Search AI Company, builds cloud-based platforms for security, search, and observability that help organizations utilize structured and unstructured data. To support ongoing business expansion, the company is hiring a seasoned professional for a Senior Sales Operations Associate - Enterprise role within the United States. This full-time position suits individuals experienced in sales strategy, business systems analysis, and revenue operations who want to drive data-informed decision-making.
In this capacity, the person selected will collaborate closely with sales management to evaluate business health, establish performance metrics, and pinpoint untapped market potential. Key duties involve designing direct sales coverage models, executing territory alignments, forecasting, and managing core operations such as user configurations and data hygiene. The role requires translating product launches and policy shifts into effective execution, alongside leading reporting initiatives and change management processes.
Elastic operates as an equal opportunity employer and provides various employee programs, including health coverage, a flexible calendar, vacation days, a donation match program, volunteer time off, and parental leave.
Responsibilities
- Analyze business health and present data-driven recommendations to senior management for strategic decision-making and investment planning
- Design and interpret key performance metrics, uncover performance gaps, and develop targeted corrective plans
- Identify untapped market opportunities and implement sales plans to capture growth
- Design direct sales coverage models, manage territory alignment, and handle forecasting
- Perform ad hoc analyses supporting sales strategy, planning, and executive reporting
- Implement best practices to improve sales user productivity, simplification, and efficiency
- Manage core sales operations tasks including user setups, data hygiene, forecasting, and territory management
- Lead sales leader training and create change management materials for new processes and tools
Requirements
- Deep technical expertise in Salesforce and related cloud-based or web-based technologies
- Bachelor's degree alongside 3 to 5 years of experience in Sales Operations, Business Systems Analysis, or a related function
- Self-starter capability to rapidly shift priorities, resolve problems creatively, and meet tight deadlines
- Strong written and verbal communication skills for presenting complex ideas to technical and non-technical audiences
- Demonstrated collaboration abilities across virtual and global cross-functional teams
- Solid data and analytics acumen to synthesize large datasets into actionable insights and build reporting frameworks
- Proficiency in SQL and business intelligence tools such as Tableau, Looker, or Power BI
- Proven experience in change management and process transformation across complex organizations
- End-to-end implementation and support experience with global business systems from requirements gathering to production rollout
Core Skills
Benefits
- Competitive pay determined by work performed
- Health coverage for employees and their families in many locations
- Flexible schedules and locations for many roles
- Generous annual vacation days
- Financial donation and service matching up to $2000 or local currency equivalent
- Up to 40 hours annually for volunteer projects
- A minimum of 16 weeks of parental leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
This position is full-time.
Where is the job located?
The position is located in the United States.
What salary does this position offer?
The posting does not specify a salary figure, noting only that pay is competitive and based on the work done rather than previous salary.
What are the core technical requirements?
Candidates must have deep technical expertise in Salesforce, a bachelor's degree, 3 to 5 years of experience in Sales Operations or Business Systems Analysis, and proficiency in SQL and BI tools such as Tableau, Looker, or Power BI.
Sample Interview Questions
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