Remote opportunity at
PointClickCareSenior Salesforce Architect (CA)
This remote, full-time position carries the CA designation in its title and reports to the Senior Manager of AI and Platform Architecture. The core task is…
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About This Role
This remote, full-time position carries the CA designation in its title and reports to the Senior Manager of AI and Platform Architecture. The core task is to design and keep improving the Salesforce Product-to-Cash landscape, from quoting and contracting through ordering, fulfillment, billing, revenue, and customer success and support. Coaching is a large share of the job. Coaching is central: the architect teaches engineers and solution designers, lifts architecture standards,…
Job Description
This remote, full-time position carries the CA designation in its title and reports to the Senior Manager of AI and Platform Architecture. The core task is to design and keep improving the Salesforce Product-to-Cash landscape, from quoting and contracting through ordering, fulfillment, billing, revenue, and customer success and support.
Coaching is a large share of the job. Coaching is central: the architect teaches engineers and solution designers, lifts architecture standards, and builds team capability in RCA, billing and quote-to-cash work. Working with other architects, the role tackles tough business and technical problems and produces high-level and low-level designs with conceptual diagrams that different audiences can follow.
Technically, the architect oversees the billing platform: invoices, billing cycles, payment processing, dunning and revenue timing. The role also keeps architecture and systems roadmaps current, sets platform standards and builds proofs of concept to check designs. Handoffs to the development team need to carry enough context to build from, and the architect joins projects to close requirement gaps with subject-matter experts and product owners.
The posting expects an AI-first mindset, with Agentforce and Claude-based solutions used where they help. Background needed: over a decade on Salesforce, three to five years in architecture, complex B2B SaaS delivery, and a university degree in a related discipline. No salary is stated.
Responsibilities
- Mentor engineers and solution designers on Product-to-Cash, RCA and billing
- Set direction jointly with the Principal Salesforce Architect
- Write high-level and low-level designs plus conceptual diagrams
- Keep architecture and systems roadmaps aligned with platform standards
- Build proofs of concept before delivery and define the standards the platform follows
- Oversee integration design with the integration team
- Offer hands-on RCA and CPQ guidance on configuration patterns and trade-offs
- Govern the billing platform, schedules, payments and revenue flows
- Resolve shortfalls in processes and tooling spanning the Product-to-Cash value stream
- Extend the solution as products, pricing and billing scenarios evolve
Requirements
- University credential, bachelor's or master's, in a computing, IT or adjacent area
- More than ten years of Salesforce work across implementation, configuration and design
- Three to five years of Salesforce architecture experience at minimum
- Practical depth in Revenue Cloud Advanced (RCA) or CPQ
- Proven experience with HLDs, LLDs, conceptual diagrams and architecture roadmaps
- Track record of carrying Product-to-Cash builds from start to finish
- Strong experience with billing systems, invoicing, dunning and revenue recognition
- Experience shaping and shipping intricate SaaS-for-business projects on Salesforce
Qualifications
- Exposure to Agentforce and Claude-based solutions
- Experience with Salesforce Connected Apps from the AppExchange
- Experience with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad or Qualtrics
- Salesforce Certified Application Architect or Salesforce Certified System Architect credential
- Familiarity with TOGAF, C4 or ArchiMate, and with security architecture principles
Core Skills
Benefits
- Benefits begin on the first day of employment
- Retirement plan with employer matching
- Flexible paid time off
- Wellness resources and support programs
- Parental and caregiver leave
- Fertility and adoption assistance
- Learning and development support
- Employee assistance program
- Inclusion and allyship groups
- Employee recognition
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this Salesforce architect role remote?
Yes. The listing describes it as remote and full time. The CA designation appears in the title.
What is the main focus of the role?
The focus is designing and improving the Salesforce Product-to-Cash landscape, coaching engineers on Revenue Cloud Advanced and billing, and governing the billing platform.
Are credentials needed?
The posting lists Salesforce Certified Application Architect or Salesforce Certified System Architect as preferred, not required.
Is a salary listed?
No. The posting does not state a salary.
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