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PointClickCareSenior Salesforce Architect (US)
The Senior Salesforce Architect (US) reports to the Senior Manager of AI and Platform Architecture and works remotely on a full-time basis. The architect shapes and…
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About This Role
The Senior Salesforce Architect (US) reports to the Senior Manager of AI and Platform Architecture and works remotely on a full-time basis. The architect shapes and steadily improves the Product-to-Cash setup on Salesforce, which runs from quoting and contracting through ordering, fulfillment, billing and revenue. The emphasis is on coaching engineers and solution designers and on lifting the architectural bar across that work. Deep, hands-on command of Revenue Cloud Advanced…
Job Description
The Senior Salesforce Architect (US) reports to the Senior Manager of AI and Platform Architecture and works remotely on a full-time basis. The architect shapes and steadily improves the Product-to-Cash setup on Salesforce, which runs from quoting and contracting through ordering, fulfillment, billing and revenue. The emphasis is on coaching engineers and solution designers and on lifting the architectural bar across that work.
Deep, hands-on command of Revenue Cloud Advanced (RCA), billing, and the wider quote-to-cash path is central to the post. Typical outputs include high-level and low-level designs, conceptual diagrams and the roadmaps for architecture and systems. Proofs of concept are built to test ideas before anything is delivered, and the architect defines and enforces platform standards. The role also works with the integration team to set up and oversee data exchange between systems.
A large part of the job is finding and closing gaps in process and technology, while designing so the platform handles new products, price structures and billing cases. The posting asks for an AI-first approach that uses Agentforce and Claude-based tools where they add value. The architect coordinates with other architects, data and integration specialists, and product owners so that each solution fits the enterprise design.
Candidates need a degree in a computing or IT discipline, and more than a decade of Salesforce work covering build-out, setup and design. Three to five years of Salesforce architecture experience is the stated minimum. The posting does not give a salary.
Responsibilities
- Coach engineers and solution designers on RCA and billing topics
- Align architectural direction with the Principal Salesforce Architect and resolve hard problems together
- Draft high-level designs, low-level designs and conceptual diagrams
- Maintain architecture and systems roadmaps, and define and enforce platform standards
- Build proofs of concept that validate design choices before delivery
- Design and oversee integrations with the integration team
- Own the architecture of the full Product-to-Cash lifecycle
- Govern the billing platform, including invoicing, payments, dunning and revenue recognition
- Spot shortfalls in process and tooling along the Product-to-Cash chain and see them resolved
- Hand designs to developers and clarify requirements during projects
Requirements
- University-level degree in a computing or IT subject
- A decade-plus of hands-on Salesforce experience spanning build, setup and design work
- Three to five years of Salesforce architecture experience at minimum
- Strong practical grounding in Revenue Cloud Advanced (RCA) or CPQ, and the skill to teach it
- Proven record producing HLDs, LLDs and conceptual diagrams and managing roadmaps
- Track record of carrying Product-to-Cash builds from start to finish
- Substantial background with billing systems and the platforms beneath them
- Experience working with integration teams on cross-system links
- Experience creating and launching sophisticated business-to-business SaaS builds on Salesforce
- Strong leadership, coaching and communication skills
Qualifications
- Exposure to Agentforce and Claude-based solutions, and an AI-first mindset
- Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad or Qualtrics
- Salesforce Certified Application Architect or Salesforce Certified System Architect credential
- Familiarity with TOGAF, C4 or ArchiMate
- Understanding of security architecture principles
Core Skills
Benefits
- Benefits begin on the first day of employment
- Retirement plan with employer matching
- Flexible paid time off
- Wellness resources and support programs
- Parental and caregiver leave
- Fertility and adoption assistance
- Learning and development support
- Employee assistance program
- Inclusion and allyship groups
- Employee recognition
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this Salesforce architect role remote?
Yes. The listing describes it as remote and full time.
Who does the role report to?
It reports to the Senior Manager of AI and Platform Architecture, according to the posting.
How much Salesforce experience is needed?
The posting asks for more than ten years across build, setup and design, and three to five years in architecture at a minimum.
Is a salary listed?
No. The posting does not state a salary.
Sample Interview Questions
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