Opportunity at
ElasticSenior Services Sales Executive, Strategic Accounts — Americas West
Elastic, known as the Search AI Company, operates within the United States to deliver cloud-based solutions for search, security, and observability that utilize structured and unstructured…
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About This Role
Elastic, known as the Search AI Company, operates within the United States to deliver cloud-based solutions for search, security, and observability that utilize structured and unstructured data. The organization is currently hiring a Senior Services Sales Executive, Strategic Accounts for the Americas West region. This is a quota-carrying position focused on growing professional services across high-value accounts in the strategic segment. The person selected will own the entire services sales…
Job Description
Elastic, known as the Search AI Company, operates within the United States to deliver cloud-based solutions for search, security, and observability that utilize structured and unstructured data. The organization is currently hiring a Senior Services Sales Executive, Strategic Accounts for the Americas West region.
This is a quota-carrying position focused on growing professional services across high-value accounts in the strategic segment. The person selected will own the entire services sales cycle, ranging from pipeline creation to commercial finalization within an assigned portfolio of Global 500 and industry-leading clients. The job requires working alongside Account Executives and Solutions Engineers to integrate services into account plans, while also partnering with delivery leadership to guarantee successful customer outcomes.
Candidates for this opportunity will manage multi-million dollar deals and engage directly with executive leadership, such as CIOs, CTOs, and CISOs. The role suits experienced sales professionals who bring an established network of executive relationships and a strong understanding of commercial deal structures and technical scoping.
Responsibilities
- Manage and achieve a professional services bookings quota for an assigned portfolio of Strategic accounts
- Maintain a robust and stage-accurate pipeline using Salesforce with disciplined forecasting
- Identify and create professional services opportunities within current accounts and new logos by mapping whitespace
- Handle the complete services sales cycle, including discovery, solutioning, statement of work creation, commercial structuring, negotiation, and closing
- Sell large multi-phase programs connected to major customer transformations, platform migrations, and security or analytics initiatives
- Utilize existing executive relationships with CTOs, CIOs, CISOs, and engineering leaders to drive pipeline and early wins
- Collaborate with Account Executives and Solutions Engineers to co-create account plans and value strategies
- Lead return on investment discussions and construct business cases linking services investments to measurable customer outcomes
- Partner with Services Delivery leadership to scope viable and deliverable engagements
- Provide field insights regarding competitive dynamics, buyer behaviors, and packaging gaps to help refine offerings
Requirements
- More than 10 years of quota-carrying professional services sales experience with enterprise, strategic, or global accounts
- Demonstrated history of originating and closing multi-million dollar services engagements
- Pre-existing executive relationships within the Global 500 or strategic market segment
- Direct experience managing complex, high-stakes account portfolios with a focus on growth
- Familiarity with various services deal structures including time and materials, fixed-fee, managed services, and subscription-based delivery models
- Experience negotiating Master Services Agreements, Statements of Work, and custom commercial terms with legal and procurement teams
- Ability to lead technical scoping discussions and translate architecture goals into realistic engagement plans
- Strong pipeline discipline with accurate forecasting and urgent deal execution
Qualifications
- Background in selling services related to search, observability, security, data analytics, or enterprise software
- Familiarity with cloud platforms such as AWS, GCP, and Azure alongside modern data architectures
- Bachelor degree in a business or technical field
- Master of Business Administration or similar advanced degree
Core Skills
Benefits
- Health coverage for employees and their families in multiple locations
- Flexible schedules and locations for many roles
- Generous yearly vacation days
- Financial donation and service matching program up to two thousand dollars or local currency equivalent
- Up to 40 hours per year for volunteer projects
- Parental leave providing a minimum of 16 weeks
- Company-matched 401k plan with dollar-for-dollar matching up to 6 percent of eligible earnings
- Eligibility to participate in the company stock program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary and OTE range for the Senior Services Sales Executive role?
The base salary typically ranges from $132,700 to $209,900 per year, with a target variable range of $33,100 to $52,400. This combines for a typical On-Target Earnings range between $165,800 and $262,300.
What is the employment type and remote policy?
The position is full-time. The job posting states that the remote status is on-site, while also mentioning flexible schedules and locations for many roles as part of being a distributed company.
What level of experience is required to apply?
Candidates must have more than 10 years of quota-carrying professional services sales experience selling into enterprise or strategic and global accounts, along with an established network of executive relationships.
What additional rewards are offered besides base salary?
Eligible employees can participate in a company stock program and a 401(k) plan with a dollar-for-dollar match up to 6% of eligible earnings. Additional benefits include family health coverage, parental leave of at least 16 weeks, donation matching, and paid volunteer time.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.