Remote opportunity at
Grafana LabsSenior Solutions Engineer | Preference for Mumbai, India
Role overview. Grafana Labs is recruiting a Senior Solutions Engineer with a preference for candidates based in Mumbai, India. The role is listed as full-time and…
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About This Role
Role overview. Grafana Labs is recruiting a Senior Solutions Engineer with a preference for candidates based in Mumbai, India. The role is listed as full-time and remote. It sits in the Solutions Engineering team, made up of the company's customer-facing product specialists. Team purpose. The team supports growth worldwide by educating prospects and existing customers so they stay happy and successful. It shares technical and product knowledge through demonstrations, hands-on…
Job Description
Role overview. Grafana Labs is recruiting a Senior Solutions Engineer with a preference for candidates based in Mumbai, India. The role is listed as full-time and remote. It sits in the Solutions Engineering team, made up of the company's customer-facing product specialists.
Team purpose. The team supports growth worldwide by educating prospects and existing customers so they stay happy and successful. It shares technical and product knowledge through demonstrations, hands-on enablement, presentations, technical assessments and ongoing contact. Solutions Engineers work with Sales to qualify and close opportunities, and they are one of the main routes by which customer needs reach Product Management and Engineering.
Scope. The Senior Solutions Engineer listens closely to prospects and customers, asks precise questions, and turns their requirements into solutions built on Grafana technology. The role owns the technical side of engagements, helps close intricate deals, and delivers presentations. It also feeds back product and competitive insights and contributes documentation, blog posts, videos and enablement material.
Who it suits. The posting asks for five or more years of technical pre-sales work, ideally around open source technology or in metrics and monitoring. The person should be ready for varied, complex assignments that call for sound judgment, teamwork and guidance, and should have excellent written and spoken communication. A technical mindset and a drive to keep growing technically are expected.
Pay. For India, the posting gives an OTE range of INR 7.4m to 9.8m, and says actual compensation depends on level, experience and skill set.
Responsibilities
- Work alongside Sales to communicate Grafana's worth, direction and plan to buyers
- Take ownership of the technical side of customer engagements and help land intricate deals
- Give product and technical presentations to prospects and existing customers
- Share product and competitive feedback with internal teams
- Steer product conversations around customer needs and problems
- Help improve documentation, blog posts, videos and public or private enablement material
Requirements
- Five or more years of technical pre-sales work, ideally around open source technology or in metrics and monitoring
- Able to handle diverse, intricate tasks that need sound judgment, teamwork and guidance
- Excellent written and spoken communication for remote-first colleagues and customers worldwide
- Ability to explain Grafana's worth and technical strengths clearly
- Technical mindset and a drive to keep growing technically
Qualifications
- Based in Mumbai, India, which the posting names as the ideal location
Core Skills
Benefits
- Equity, with bonus where applicable
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The title states a preference for Mumbai, India, and the posting says the ideal candidate is based in Mumbai. The role is listed as remote.
What experience is required?
The posting asks for five or more years of technical pre-sales work, ideally around open source technology or in metrics and monitoring.
What is the pay range?
The posting gives an India OTE range of INR 7.4m to 9.8m. It says actual pay depends on level, experience and skill set.
Is the position full-time?
Yes. The posting is listed as a full-time role.
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