Remote opportunity at
Grafana LabsSenior Solutions Engineer | Switzerland | Remote
Grafana Labs is seeking a remote Senior Solutions Engineer based in Switzerland to act as a key technical expert between the sales team, customers, and internal…
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About This Role
Grafana Labs is seeking a remote Senior Solutions Engineer based in Switzerland to act as a key technical expert between the sales team, customers, and internal engineering departments. The organization provides a fully managed observability platform built on open standards that helps over ten thousand organizations handle telemetry and ensure system reliability. This position involves guiding existing and prospective clients through technical evaluations, demonstrations, and presentations to ensure long-term customer…
Job Description
Grafana Labs is seeking a remote Senior Solutions Engineer based in Switzerland to act as a key technical expert between the sales team, customers, and internal engineering departments. The organization provides a fully managed observability platform built on open standards that helps over ten thousand organizations handle telemetry and ensure system reliability. This position involves guiding existing and prospective clients through technical evaluations, demonstrations, and presentations to ensure long-term customer success.
This opportunity is ideal for a professional with a strong technical mindset who enjoys solving complex challenges and communicating product value. Team members operate in a fully remote, collaborative environment that values autonomy, transparency, and trust. Candidates will collaborate closely with worldwide colleagues while contributing to public or internal enablement resources such as documentation, blog posts, and technical articles.
Responsibilities
- Collaborate with the sales division to explain the company vision and product value proposition to clients
- Manage technical engagements to help finalize complex business opportunities through product knowledge and credibility
- Conduct technical and product presentations for current and prospective buyers
- Communicate customer requirements and competitive landscape feedback to internal departments
- Drive product discussions based on client challenges and operational needs
- Contribute to enablement materials including knowledge base articles, video recordings, blog posts, and documentation enhancements
Requirements
- Possess at least 5 years of technical pre-sales experience
- Demonstrate strong judgment, collaboration, and leadership abilities for complex assignments
- Exhibit high-level oral and written communication skills for interacting with distributed teams and international clients
- Show a strong desire to grow technically and enthusiasm for resolving technical challenges
- Reside in Switzerland
Qualifications
- Familiarity with open source technologies
- Background in the monitoring or metrics industry
- Acquaintance with sales frameworks such as MEDD(P)ICC
Core Skills
Benefits
- Restricted Stock Units providing ownership in company success
- Annual leave policy granting 30 days per year, which includes 3 designated shutdown days
- In-person onboarding program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a 100% remote role, though applicants must be located in Switzerland.
What is the salary range for this role?
The On-Target Earnings compensation range is CHF 206,000 to CHF 246,000 per year, and the role also includes Restricted Stock Units.
How much experience is required?
Candidates must have at least five years of technical pre-sales experience.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
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