Remote opportunity at
TwilioSenior Strategic Account Executive
Twilio is hiring a Senior Strategic Account Executive to lead complex solution sales within its Regulated Verticals team. Operating in a remote capacity within the United…
Career Tools
About This Role
Twilio is hiring a Senior Strategic Account Executive to lead complex solution sales within its Regulated Verticals team. Operating in a remote capacity within the United States, this role focuses on driving revenue growth and establishing executive-level partnerships with major enterprise financial services and FinTech organizations. The successful candidate will navigate intricate, domain-specific use cases—such as fraud prevention and personalized customer engagement—across Twilio's Customer Engagement Platform, which includes Messaging, Voice,…
Job Description
Twilio is hiring a Senior Strategic Account Executive to lead complex solution sales within its Regulated Verticals team. Operating in a remote capacity within the United States, this role focuses on driving revenue growth and establishing executive-level partnerships with major enterprise financial services and FinTech organizations. The successful candidate will navigate intricate, domain-specific use cases—such as fraud prevention and personalized customer engagement—across Twilio's Customer Engagement Platform, which includes Messaging, Voice, Email, Segment CDP, and Trust & Identity solutions.
This position suits a driven sales professional with a strong background in analytical product sales and enterprise account management. The role involves managing a dedicated book of named accounts, running consultative sales cycles, and coordinating cross-functional teams spanning legal, finance, product, and engineering to craft mutually beneficial contracts. Candidates should be comfortable communicating financial, technical, and contractual concepts to various stakeholders while balancing competing priorities.
Twilio values diverse career paths and encourages qualified candidates to apply. The position requires approximately twenty percent travel for in-person customer meetings, team gatherings, and functional off-sites. Compensation varies by geographic location, and the position is potentially eligible to participate in the company equity and corporate bonus plans.
Responsibilities
- Manage an assigned book of named accounts in regulated verticals to meet revenue and expansion targets through cross-sell and upsell initiatives
- Lead consultative and analytical sales cycles to secure business during competitive vendor selection processes
- Partner with customers to evaluate business and technical needs, mapping them to Twilio communications APIs to design tailored solutions
- Collaborate with legal, finance, pricing, and operations teams to formulate mutually beneficial contracts
- Present complex technical, financial, and contractual details clearly to prospects and stakeholders
- Manage multiple projects and deals simultaneously while balancing competing priorities
- Build long-range territory strategies and sales plans in partnership with sales, services, product, and finance teams
- Represent the voice of the customer to carrier relations and product groups
- Maintain precise pipeline data and sales forecasts using Salesforce
- Monitor CPaaS industry developments and share best practices with peers
Requirements
- Total of 10 years of full-cycle sales experience
- Minimum of 3 years of experience managing or leading quantitative, highly analytical products or solutions
- Direct experience selling technical SaaS or CPaaS solutions to real customers
- Ability to engage and influence both business and technical leadership
- Track record of utilizing data-driven account development strategies
- Experience managing business forecasts and financial models
- Background in managing and growing an enterprise install base and driving cross-product adoption
- Strong verbal and written communication skills in English
Qualifications
- Bachelor’s degree or an equivalent number of years of experience
- Extensive background working with telecom companies, SMS aggregators, carriers, global communications platforms, or CPaaS providers
- Domain expertise in quantitative sectors such as FinTech, DevOps, advertising optimization, security, investment banking, or commodity trading
- Prior experience selling software, SaaS, PaaS, or CPaaS
Core Skills
Benefits
- Healthcare insurance
- Retirement savings program through a 401(k)
- Generous time off and paid personal time off
- Paid sick time
- Paid parental and wellness leave
- Eligibility for company equity and corporate bonus plans
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role is remote and based in the United States, though approximately twenty percent travel is anticipated for in-person team gatherings, off-sites, and customer meetings.
What is the salary range for this job?
The estimated pay range varies by region. For Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, and Washington D.C., the range is $158,632 to $198,290. For New York, New Jersey, Washington State, and California, it is $167,440 to $209,300, and for the San Francisco Bay Area, it is $176,256 to $220,320.
What experience is required to apply?
Applicants must have 10 years of full-cycle sales experience, including at least 3 years managing or leading quantitative, highly analytical products or solutions, alongside direct technical SaaS or CPaaS selling experience.
Until when are applications being accepted?
Applications are intended to be accepted until November 19, 2026, though this timeline may change depending on business needs.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.