Remote opportunity at
Grafana LabsSenior Strategic Marketing Manager | East Coast | Remote
Grafana Labs is seeking a Senior Strategic Marketing Manager to support its global Majors segment and largest customers. Operating as a senior individual contributor within a…
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About This Role
Grafana Labs is seeking a Senior Strategic Marketing Manager to support its global Majors segment and largest customers. Operating as a senior individual contributor within a new marketing motion, this role collaborates closely with the Majors team and cross-functional groups to determine account needs, identify growth areas, and expand customer relationships and product adoption. Grafana Labs is the developer of Grafana Cloud, a fully managed observability platform built on open…
Job Description
Grafana Labs is seeking a Senior Strategic Marketing Manager to support its global Majors segment and largest customers. Operating as a senior individual contributor within a new marketing motion, this role collaborates closely with the Majors team and cross-functional groups to determine account needs, identify growth areas, and expand customer relationships and product adoption. Grafana Labs is the developer of Grafana Cloud, a fully managed observability platform built on open source standards that serves organizations globally.
The person in this position will create account marketing strategies aligned with overall business goals, utilizing existing resources or building tailored programs when gaps arise. Responsibilities include participating in account planning and executive business reviews, organizing high-touch customer experiences, and turning successful account tactics into scalable plays. Candidates must possess significant enterprise marketing experience and strong sales partnership capabilities.
Grafana Labs operates as a fully remote company with a global team distributed across more than 40 countries, valuing transparency, autonomy, and an innovation-driven culture.
Responsibilities
- Partner with the Majors team to analyze account goals, growth opportunities, product adoption, and key relationships
- Develop account marketing plans aligned directly with overall account strategy
- Coordinate across Regional Marketing, Events, Customer Marketing, Product Marketing, Partner Marketing, and Demand Gen teams
- Participate in account planning and executive business reviews to add strategic marketing value
- Design high-touch programs including executive engagement, workshops, customer celebrations, and peer connections
- Measure account-level impact regarding audience reach, relationship depth, and adoption progression
Requirements
- 7 or more years of B2B marketing experience
- Experience working with large, complex enterprise customers and supporting existing account growth
- Demonstrated ability in sales partnership and account team collaboration
- Background in 1:1 or highly targeted account marketing across multiple teams, personas, and geographies
- Global experience working across regions and distributed teams
- Active use of artificial intelligence for workflows, insight discovery, and scaling
Qualifications
- Experience in enterprise account marketing
- Experience in account-based marketing
- Experience in customer marketing
Core Skills
Benefits
- US On-Target Earnings range of USD 160,000 to 195,000 per year
- Restricted Stock Units providing ownership in company success
- Global annual leave policy of 30 days per annum, including 3 shutdown days
- In-person onboarding program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, Grafana Labs is a 100% remote company with team members spread across more than 40 countries.
What is the salary range for this role?
For US-based hires, the On-Target Earnings range is USD 160,000 to 195,000 per year, accompanied by Restricted Stock Units.
What background is required for applicants?
Candidates need 7+ years of B2B marketing experience, specifically in enterprise account marketing, ABM, or customer marketing, along with strong tool proficiency and active use of AI.
What is the employment type?
The posting specifies a full-time employment type for this senior individual contributor role.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
