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DeliverooSenior Strategic Partnerships Manager, Deliveroo Express
Deliveroo operates as a technology enterprise connecting consumers with restaurants, grocery stores, and retail shops through on-demand delivery services. Following its integration with DoorDash, the organization…
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About This Role
Deliveroo operates as a technology enterprise connecting consumers with restaurants, grocery stores, and retail shops through on-demand delivery services. Following its integration with DoorDash, the organization unites global teams across multiple brands. Within the New Verticals business unit, the Global Strategy, Product and Commercial team seeks a Senior Strategic Partnerships Manager for Deliveroo Express based in London. This position centers on managing day-to-day relationships with white-label partners across restaurant, grocery,…
Job Description
Deliveroo operates as a technology enterprise connecting consumers with restaurants, grocery stores, and retail shops through on-demand delivery services. Following its integration with DoorDash, the organization unites global teams across multiple brands. Within the New Verticals business unit, the Global Strategy, Product and Commercial team seeks a Senior Strategic Partnerships Manager for Deliveroo Express based in London.
This position centers on managing day-to-day relationships with white-label partners across restaurant, grocery, and retail sectors. The individual in this role will guide regular performance reviews, uncover growth pathways, address operational hurdles, and shape the ongoing strategy for the white-label offering launched recently in April. Success in this capacity relies on data analysis, cross-functional collaboration with product and operations departments, and commercial negotiation skills to cultivate a steady business pipeline.
The work environment is characterized by an informal, fast-paced, and entrepreneurial culture where team members enjoy high autonomy, ownership, and exposure to senior stakeholders. Candidates should be comfortable navigating ambiguity, making rapid decisions, and balancing big-picture strategy with hands-on problem-solving.
Responsibilities
- Manage daily interactions with white-label partners across retail, grocery, and restaurant categories.
- Evaluate performance metrics against key performance indicators during weekly, monthly, and quarterly evaluations.
- Perform deep data analysis to achieve operational excellence and formulate corrective measures when necessary.
- Discover pathways to expand and strengthen partner relationships.
- Formulate ongoing sales strategies and build market pipelines with backing from commercial leadership.
- Execute new business pitches and commercial negotiations for prospective partners.
Requirements
- Possess four to six years of professional background in account management, retail operations, grocery operations, strategy, or strategic partnerships.
- Demonstrate strong capability in analyzing data to produce actionable insights.
- Maintain an operational mindset focused on identifying operational excellence and executing course corrections.
- Exhibit partner-focused dedication combined with effective communication, organization, and relationship-building capabilities.
- Act as a collaborative team member capable of working effectively across various internal teams and organizational levels.
- Show proven negotiation expertise designed to create mutual value for both parties.
- Be based in London and able to fulfill the requirement of working a minimum of three days in the office.
Qualifications
- Prior background working with FMCG, grocery, retail e-commerce, or last-mile operations.
- Previous experience operating within a fast-paced, high-growth business environment.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and office attendance policy for this role?
This position is based in London and requires working a minimum of three days in the office.
What level of experience is required to apply?
Candidates must have four to six years of experience in account management, grocery or retail operations, strategy, or strategic partnerships.
What salary and benefits are offered?
The job posting does not specify the salary or benefits associated with this position.
What is the employment type?
The source posting indicates this is a full-time position.
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