Remote opportunity at
DropboxSenior Technical Solutions Specialist
Dropbox seeks a remote Senior Technical Solutions Specialist to join the Sales and Channel team. In this full-time role, the professional will help organizations transform their…
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About This Role
Dropbox seeks a remote Senior Technical Solutions Specialist to join the Sales and Channel team. In this full-time role, the professional will help organizations transform their operations through technology by partnering with customers to evaluate and adopt Dropbox products. The position focuses heavily on hands-on API experience, technical solution design, and integrations utilizing the DBX Platform. This role suits individuals with extensive client-facing technical experience who can bridge the gap…
Job Description
Dropbox seeks a remote Senior Technical Solutions Specialist to join the Sales and Channel team. In this full-time role, the professional will help organizations transform their operations through technology by partnering with customers to evaluate and adopt Dropbox products. The position focuses heavily on hands-on API experience, technical solution design, and integrations utilizing the DBX Platform. This role suits individuals with extensive client-facing technical experience who can bridge the gap between complex engineering details and business value for various stakeholders.
The employer provides technology solutions that help teams collaborate and organize their work. As part of the sales cycle, the professional will collaborate directly with customer technical teams, design connected workflows, and validate solutions through proofs of concept, pilots, and demonstrations. Duties span discovery and technical validation through deployment planning and handover to customer success teams, alongside providing product feedback to internal product groups.
Responsibilities
- Collaborate with Direct Sales and Channel teams to turn business and technical needs into secure, practical solutions using Dropbox offerings and third-party integrations
- Lead technical discovery sessions, software demonstrations, pilots, and proofs of concept with customer technical teams
- Design, construct, and validate API-based integrations and customized workflows for the DBX Platform and other Dropbox products
- Provide technical training and enablement to Sales Representatives, Account Managers, service delivery partners, and channel partners
- Document proposed solutions, technical dependencies, and deployment considerations for smooth handovers to Customer Success and Channel teams
- Relay customer integration feedback and requirements to Dropbox product teams and leadership
- Travel to customer sites, conferences, and related events when necessary
Requirements
- Six or more years of experience in a customer-facing technical capacity such as a Sales Engineer, Solutions Consultant, or Professional Services Solutions Consultant
- Hands-on practice utilizing REST APIs and at least one programming or scripting language to build, test, and troubleshoot integrations
- Competence in explaining authentication methods, data flows, technical decisions, and personal contributions to delivered solutions
- Technical expertise in SaaS applications, integrations across on-premises and cloud-hosted environments, and productivity or collaboration tools
- Background in executing large-scale IT projects, enterprise deployments, or SaaS solutions
- Strong verbal and written communication skills suitable for technical teams and executive stakeholders
- Understanding of identity management and authentication protocols, including SAML 2.0, Active Directory, Azure AD, and Okta
- Familiarity with networking and security technologies like DLPs, SIEMs, and CASBs
Qualifications
- Experience supporting API-led SaaS platforms, cloud infrastructure, data platforms, or cloud storage solutions including Amazon S3 object storage
- Background handling customer use cases related to AI, security, or media and entertainment
- Familiarity with workplace transformation trends and their impact on enterprise collaboration, workflows, and technology adoption
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote status of the Senior Technical Solutions Specialist role?
The posting specifies that the role is remote.
What is the employment type for this position?
The position is a full-time role.
How many years of experience are required?
Candidates must have six or more years of experience as a Sales Engineer, Solutions Consultant, Professional Services Solutions Consultant, or in a comparable customer-facing technical role.
What salary does Dropbox offer for this position?
The salary is not stated in the job posting.
Sample Interview Questions
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