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MoniepointSenior UX Researcher
Moniepoint seeks a Senior UX Researcher to join its team on a full-time, on-site basis. Operating as an all-in-one financial services platform for emerging markets, the…
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About This Role
Moniepoint seeks a Senior UX Researcher to join its team on a full-time, on-site basis. Operating as an all-in-one financial services platform for emerging markets, the employer has powered over 3 million people since 2019 and processes the majority of point-of-sale transactions in Nigeria. In this position, the researcher acts as the voice of the users, guiding product strategy by uncovering insights into consumer behaviors and needs within Nigeria. This…
Job Description
Moniepoint seeks a Senior UX Researcher to join its team on a full-time, on-site basis. Operating as an all-in-one financial services platform for emerging markets, the employer has powered over 3 million people since 2019 and processes the majority of point-of-sale transactions in Nigeria. In this position, the researcher acts as the voice of the users, guiding product strategy by uncovering insights into consumer behaviors and needs within Nigeria.
This role suits professionals who want to shape accessible and impactful digital products through data-driven approaches. The successful candidate collaborates closely with creators, product managers, designers, and engineers to translate business challenges into actionable research. Responsibilities span end-to-end qualitative and quantitative studies, landscape analysis of fintech trends, and structuring research operations.
Responsibilities
- Lead and execute end-to-end qualitative and quantitative research throughout the product lifecycle
- Utilize methods such as in-depth interviews, ethnographic studies, usability testing, surveys, and diary studies with a Nigerian focus
- Synthesize complex data into frameworks like personas, journey maps, and mental models
- Analyze fintech and consumer trends in Nigeria and comparable markets
- Partner with product managers, designers, and engineers to define research questions
- Structure and scale research operations including participant management and repository maintenance
- Present findings to stakeholders at all levels to inform product improvements
Requirements
- Minimum of 6 years of experience in UX research or product research, ideally involving digital B2C products
- Extensive experience researching African markets with a specific focus on Nigeria
- Advanced expertise in qualitative and quantitative research methodologies
- Hands-on experience using platforms such as UserTesting, Maze, or Typeform
- Demonstrated ability to translate insights into frameworks that guide business decisions
Qualifications
- Experience building or engaging with active user communities in Nigeria
- Background working in fintech or banking environments
- Experience scaling research practices within a fast-growing startup or scale-up
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for the Senior UX Researcher position?
The role is a full-time position.
Where is the job located and is it remote?
The job posting does not specify a location, but indicates the role is on-site.
What salary does Moniepoint offer for this role?
The salary is not stated in the job posting.
What experience is required to apply?
Candidates must have at least 6 years of experience in UX or product research with digital B2C products, alongside deep experience researching the Nigerian market and expertise in qualitative and quantitative methodologies.
What does the hiring process involve?
The evaluation process includes a resume review, a technical interview with a senior researcher, a case study presentation, and an executive interview with senior leadership.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.