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MotiveSMB Account Manager - Spanish
Motive is hiring a Spanish-speaking SMB Account Manager for a full-time role in Pakistan. Most of Motive's customers are SMBs, and that segment is also its…
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About This Role
Motive is hiring a Spanish-speaking SMB Account Manager for a full-time role in Pakistan. Most of Motive's customers are SMBs, and that segment is also its biggest source of revenue. Motive's platform lets safety, operations and finance staff manage drivers, vehicles, equipment and fleet costs in one place. The account manager builds executive relationships with SMB customers, learns each client's business, and identifies openings for growth and expansion. The job…
Job Description
Motive is hiring a Spanish-speaking SMB Account Manager for a full-time role in Pakistan. Most of Motive's customers are SMBs, and that segment is also its biggest source of revenue. Motive's platform lets safety, operations and finance staff manage drivers, vehicles, equipment and fleet costs in one place.
The account manager builds executive relationships with SMB customers, learns each client's business, and identifies openings for growth and expansion. The job includes surveying prospects about their pain points and matching those needs to Motive's solutions. It also involves running demos for fleet managers and larger SMB accounts, and working with customer success, support, product specialists, sales engineers and data analytics colleagues.
The role covers contract renewals, with early outreach to keep the process smooth and limit churn. The manager resolves customer problems by weighing options and choosing the best available fix, works toward revenue quotas, and keeps learning the platform and market trends to offer consultative insight back to the business.
The posting asks for fluent English and Spanish, written and verbal, at least two years of relevant or transferable experience following a degree, and leadership or management experience. Candidates should be able to take full ownership from spotting an opportunity through to signing the deal, and to build rapport with top decision-makers. Experience working internationally with American customers and their business norms is valued, and the work is fast-moving and target-driven.
Responsibilities
- Build executive relationships and learn each client's business to find growth in the SMB base
- Survey prospects to surface pain points and align them with Motive's solutions
- Run product demos for fleet managers and larger, strategic SMB customers
- Work with customer success, support, product, sales engineering and analytics teams to grow accounts
- Engage clients ahead of renewals to keep the process smooth and reduce churn
- Identify and resolve customer problems by choosing the best available fix
- Map out how to hit and surpass recurring targets and quota numbers
- Build a deep understanding of Motive's technology and operations and feed market input back to the business
- Track market trends to offer consultative insight to customers
Requirements
- Fluency in English and Spanish, written and verbal
- Two-plus years of experience, directly relevant or transferable, following a higher education degree
- Takes full ownership, from spotting an opportunity through to signing the deal
- Prior leading or managing experience, and influence over colleagues and buyers
- Skill at connecting with top decision-makers and shaping their choices by grasping their business
- Coachable, open to feedback and committed to continuous improvement
- Strong interpersonal skills, technical aptitude and attention to detail
- Able to thrive where targets drive the pace and procedures change often
Qualifications
- Experience working internationally with American customers and their business norms
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The role is based in Pakistan and is listed as on-site.
What languages are required?
Fluency in both English and Spanish, written and verbal, is required.
What experience is needed?
The posting asks for two-plus years of relevant or transferable experience following a higher education degree, plus leadership or management experience.
Is a salary stated?
The posting does not specify a salary.
Sample Interview Questions
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