Opportunity at
ServiceNowSr Advisory Solution Consultant - TMT
ServiceNow seeks a Sr Advisory Solution Consultant for its TMT division to support product sales alongside a client-facing team targeting strategic enterprise customers and prospects. This…
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About This Role
ServiceNow seeks a Sr Advisory Solution Consultant for its TMT division to support product sales alongside a client-facing team targeting strategic enterprise customers and prospects. This position focuses on acting as a technical, solution, and industry domain expert across sectors such as Telecommunications, IT/ITES, Manufacturing, and Retail. The ideal candidate will translate complex industry challenges into engaging solution narratives by linking business outcomes, automation, workflow transformation, data, and artificial intelligence…
Job Description
ServiceNow seeks a Sr Advisory Solution Consultant for its TMT division to support product sales alongside a client-facing team targeting strategic enterprise customers and prospects. This position focuses on acting as a technical, solution, and industry domain expert across sectors such as Telecommunications, IT/ITES, Manufacturing, and Retail. The ideal candidate will translate complex industry challenges into engaging solution narratives by linking business outcomes, automation, workflow transformation, data, and artificial intelligence with the capabilities of the ServiceNow platform.
Key duties involve leading executive and technical discovery workshops, building tailored product demonstrations reflecting authentic industry operations, and engaging effectively with senior leadership including CIOs, CTOs, and enterprise architects. This role requires developing robust client and partner relationships, designing solution architectures that integrate with existing enterprise software ecosystems like CRM and ERP, and staying up to date on market trends, competitor strategies, and AI developments. The consultant may also represent the organization at industry forums, conferences, trade shows, and customer briefings, and must be willing to travel as needed.
Responsibilities
- Support product sales as a technical and industry domain expert within client-facing sales teams pursuing strategic enterprise customers.
- Lead executive and technical discovery workshops to uncover customer operational challenges, priorities, and desired business outcomes.
- Build and deliver product demonstrations reflecting real industry scenarios and end-to-end business processes.
- Design solution architectures showing how ServiceNow integrates with enterprise technology ecosystems including CRM, ERP, and contact centers.
- Engage with senior business stakeholders, CIOs, CTOs, enterprise architects, and transformation teams.
- Represent the company at executive briefings, customer workshops, trade shows, user groups, and conferences.
Requirements
- Over 10 years of professional background in pre-sales Solution Consulting, Sales Engineering, Enterprise Architecture, Technology Consulting, or similar customer-facing technology roles.
- Direct domain expertise in at least one of the following industries: Telecommunications, IT/ITES, Manufacturing, or Retail.
- Experience transforming complex business requirements into solution architectures, transformation roadmaps, and product demonstrations.
- Technical familiarity with the ServiceNow platform or enterprise cloud software architectures.
- Understanding of enterprise integration methods and technologies including CRM, ERP, contact center platforms, APIs, and AI services.
- Willingness and ability to travel as necessary for the role.
Qualifications
- Demonstrated experience leveraging or analyzing how to integrate artificial intelligence into work processes, problem-solving, and decision-making.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The posting specifies that this is a full-time position.
Where is this job located?
The job posting does not specify a location for this role, though travel is required as necessary.
What experience level is required?
Candidates must have 10+ years of experience in pre-sales Solution Consulting, Sales Engineering, Enterprise Architecture, Technology Consulting, or a comparable customer-facing technology role.
Is salary information provided in the listing?
No, the job posting does not state a salary.
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