Remote opportunity at
TideStaff Platform Engineer
Tide is a financial technology company that helps small and medium-sized enterprises handle their business accounts, banking services, and administrative solutions like invoicing and accounting. Serving…
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About This Role
Tide is a financial technology company that helps small and medium-sized enterprises handle their business accounts, banking services, and administrative solutions like invoicing and accounting. Serving over two million members globally across the UK, India, Germany, France, and other regions, the company operates with a cloud-native technology environment and a distributed workforce. The IT department consists of a compact team focused on managing internal platforms, endpoint security, and service desk…
Job Description
Tide is a financial technology company that helps small and medium-sized enterprises handle their business accounts, banking services, and administrative solutions like invoicing and accounting. Serving over two million members globally across the UK, India, Germany, France, and other regions, the company operates with a cloud-native technology environment and a distributed workforce. The IT department consists of a compact team focused on managing internal platforms, endpoint security, and service desk operations.
As a Staff Platform Engineer, you will function as the technical subject matter expert for core workplace platforms. Operating as a senior individual contributor, you will take ownership of the architecture, health, configuration, and security of essential systems used throughout the organization. Your responsibilities include driving technical improvements from initial design to final rollout, establishing configuration as code practices, leading endpoint security initiatives, and providing tier-3 escalation support. The role involves working extensively with enterprise solutions such as Google Workspace, Netskope, Jamf Pro, Microsoft Intune, and Atlassian tools. This position suits an experienced IT professional with a deep background in SaaS administration and configuration management who wants to lead technical design decisions and mentor engineering colleagues.
Responsibilities
- Manage platform configurations through code, utilizing Terraform, Git, and CI/CD pipelines where applicable.
- Oversee the engineering aspects of endpoint security and compliance controls, including patch management, encryption, and device baselines.
- Develop monitoring systems, reports, and operational health metrics via APIs and automation to detect configuration drift and potential risks.
- Direct technical design and architecture choices for workplace technology, handling vendor evaluation, proof of concepts, and lifecycle planning.
- Handle level-3 escalations for complex technical incidents and perform root-cause analyses to create lasting solutions.
- Contribute documentation, evidence, and controls to support internal and external compliance audits.
- Mentor engineers and service desk personnel while writing comprehensive runbooks and Confluence guides.
Requirements
- 7 or more years of professional experience in IT or workplace engineering.
- At least 3 years of senior-level experience within a cloud-native, SaaS-first organization supporting over 1,000 users.
- Extensive background with configuration as code methodologies on SaaS platforms.
- Strong scripting proficiency in Python, Bash, and PowerShell along with experience handling REST APIs.
- Deep administrative experience with Google Workspace at an enterprise scale, including automation via GAM, Admin SDK APIs, or Apps Script.
- Production background in designing and operating Netskope or comparable SSE/SASE platforms such as Zscaler, Prisma Access, or Cloudflare One.
- Extensive experience operating both Jamf Pro and Microsoft Intune for mixed Mac and Windows device fleets.
- Solid understanding of identity and access concepts including SAML, OIDC, SCIM, MFA, conditional access, and device trust.
Qualifications
- Administrative experience with Jira, Confluence, and Jira Service Management, including JSM automation and assets.
- Prior background working in fintech or regulated financial services environments.
- Working knowledge of Google Cloud Platform and Amazon Web Services, specifically regarding IAM and networking for ZTNA.
- Relevant professional certifications such as Google Workspace Administrator, Jamf 300 or 400, Netskope NSK200 or 300, Microsoft MD-102, or Atlassian ACP.
Core Skills
Benefits
- 25 days of paid annual leave
- 3 paid days off designated for volunteering or learning and development activities
- Private health insurance
- Access to a mental health support platform
- FitPass membership
- Family and friendly leave according to statutory guidelines
- Personal learning and development budget
- Share options
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote policy for this role?
The position is remote first, though Tide utilizes a flexible workplace model that supports both remote work and regular in-person gatherings at company offices.
What is the salary range for the Staff Platform Engineer position?
The gross annual salary ranges from EUR 68,400 to EUR 96,200, with room for discussion based on your expertise and contributions.
What core technologies will I be working with?
You will work extensively with Google Workspace, Netskope, Jamf Pro, Microsoft Intune, and Atlassian tools such as Jira and Confluence.
How do I apply for this job?
All official Tide job opportunities are listed exclusively on their Careers Page, and applications should be submitted directly through that channel.
Sample Interview Questions
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