Staff Solutions Architect, AI Subject Matter Expert

View Company

Role Snapshot

Hiring Now

Work arrangement: Not specified
Location: United Kingdom
Salary: Not specified
Apply by: Not specified
Employment type: Full-time
Experience: Not specified

Added to Jobsiz1h agoEmployer posted Nov 3, 2026

Listing Views0

Applications0

Apply BeforeNo deadline

Career Tools

About This Role

Job Description

GitLab operates an intelligent orchestration platform designed for DevSecOps, aiding organizations in boosting developer productivity, streamlining operations, mitigating compliance risks, and speeding up digital transformation. The company serves over 50 million registered users and more than half of the Fortune 100. GitLab seeks a Staff Solutions Architect specializing as an AI Subject Matter Expert to act as the primary technical authority for a specific product group during major sales opportunities. In this capacity, the selected candidate will guide customers through technical choices, drive evaluations, and collaborate closely with product and engineering teams by channeling customer insights directly into product roadmaps.

This position is suited for technical professionals with a robust background in pre-sales, solutions architecture, consulting, or software engineering. The expert will concentrate on designated areas such as the GitLab Duo Agent Platform, agentic workflows, AI-native development, and competitive displacement strategies. Performance in this role is evaluated by technical win rates, consumption growth, Proof of Value conversion metrics, and the development of reusable assets that empower account teams. GitLab operates as a distributed organization and maintains an equal opportunity workplace policy.

Responsibilities

Serve as the core technical authority for a designated product group on high-priority customer opportunities ranging from discovery through trials and evaluations.
Facilitate technical deep dives, workshops, and executive briefings linking product capabilities to business outcomes.
Design and refine standardized Proof of Value templates incorporating clear, repeatable success criteria.
Collaborate with Product Management and Product Marketing to prepare account teams for product releases through demos and talk tracks.
Handle technical escalations from Account Solutions Architects and Post-Sales Solutions Architects regarding product capabilities and integrations.
Communicate structured field feedback, competitive analysis, and customer requirements back to product and engineering groups.
Author reference architectures, competitive battlecards, playbooks, and enablement materials for account teams.
Mentor account solutions architects and participate in the global community of practice.

Requirements

Substantial professional background in technical pre-sales, solutions architecture, consulting, or software engineering.
Hands-on expertise in production AI-assisted development, working prototypes, and competitive evaluations, or a strong background in an adjacent domain.
Practical experience implementing agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery within a customer-facing environment.
Demonstrated track record of securing technical decisions on enterprise-scale opportunities via structured evaluations.
Familiarity with Git, continuous integration and continuous delivery pipelines, containers, Kubernetes, and at least one major cloud provider.
Capacity to lead technical whiteboard discussions with engineers while explaining business cases to corporate executives.
Strong written communication skills suitable for drafting technical playbooks.