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TwilioStrategic Account Executive
Twilio is looking for a Strategic Account Executive to sell to high-value prospects and existing customers. The job is remote, located in the UK or Ireland,…
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About This Role
Twilio is looking for a Strategic Account Executive to sell to high-value prospects and existing customers. The job is remote, located in the UK or Ireland, with a regional focus on Northern Europe inside a wider EMEA sales organization. The executive looks after a portfolio of quickly expanding customers. Much of the work is about deepening existing relationships through add-on and cross-sell deals, growing revenue and share of wallet, and…
Job Description
Twilio is looking for a Strategic Account Executive to sell to high-value prospects and existing customers. The job is remote, located in the UK or Ireland, with a regional focus on Northern Europe inside a wider EMEA sales organization.
The executive looks after a portfolio of quickly expanding customers. Much of the work is about deepening existing relationships through add-on and cross-sell deals, growing revenue and share of wallet, and finding fresh opportunities inside an assigned group of accounts. The products involved include voice, messaging, email, contact centre and account security verification software.
The role suits an experienced seller who can put together pricing proposals, negotiate terms and move contracts to signature. Speaking credibly to both technical staff and business leaders is central, as is keeping customers content while managing several deals in parallel. Roughly 25 percent travel is expected so the person can meet customers and colleagues face to face.
Twilio describes itself as a remote-first communications company that serves businesses and developers worldwide. The posting also welcomes candidates whose careers have followed an unconventional route.
Responsibilities
- Serve the region's fastest-growing customers
- Increase revenue and share of wallet across a named list of key accounts
- Introduce Twilio messaging, voice, email, contact centre and account security products to existing clients
- Keep customer satisfaction at a high level
- Prepare pricing proposals, negotiate commercial terms and run the contract process
- Sell complex solutions to both technical and business audiences
- Juggle several priorities and deals at once
Requirements
- At least 5 years in account management or sales, closing complex technical solutions for large customer bases
- Experience with accounts that range from large multinationals to digital-native companies
- Experience building and sustaining relationships with C-suite leaders
- A consistent record of hitting quota
- A track record of cross-selling and upselling within mature customer bases
- Working grasp of financial reporting, including revenue tracking for direct clients
- Experience selling to business and technical decision makers
Qualifications
- Background in the communications market is preferred
- Experience selling messaging, voice, email, contact centre or account security verification products
- Prior work in a traditional telecommunications setting
Core Skills
Benefits
- Competitive pay
- Generous time off
- Parental and wellness leave
- Healthcare
- Retirement savings program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this Twilio role based?
The role is remote, located in the UK or Ireland, with a regional focus on Northern Europe.
What experience is required?
The posting asks for at least 5 years in account management or sales, including closing complex technical deals and working with C-suite contacts.
How much travel is expected?
Roughly 25 percent travel is expected to meet customers and colleagues in person.
Is a salary listed?
The posting does not specify a salary or pay range.
What is the employment type?
This is a full-time position.
Sample Interview Questions
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