Remote opportunity at
SamsaraStrategic Implementation Consultant
Samsara is hiring a Strategic Implementation Consultant for a full-time, remote position. The company develops a Connected Operations Cloud platform that utilizes Internet of Things data…
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About This Role
Samsara is hiring a Strategic Implementation Consultant for a full-time, remote position. The company develops a Connected Operations Cloud platform that utilizes Internet of Things data to help physical-operations industries improve safety, efficiency, and sustainability. In this role, you will guide large-scale enterprise clients through the deployment and adoption of IoT solutions for fleet and industrial assets. Acting as the primary point of contact following the sales process, you will…
Job Description
Samsara is hiring a Strategic Implementation Consultant for a full-time, remote position. The company develops a Connected Operations Cloud platform that utilizes Internet of Things data to help physical-operations industries improve safety, efficiency, and sustainability. In this role, you will guide large-scale enterprise clients through the deployment and adoption of IoT solutions for fleet and industrial assets. Acting as the primary point of contact following the sales process, you will own the client relationship from onboarding through renewal. Your work will involve collaborating across departments—including Sales, Support, Sales Engineering, and Product—to deliver seamless implementations. The position requires frequent communication with diverse stakeholders, ranging from executives to day-to-day software users.
This opportunity suits professionals with a strong background in customer success, account management, or strategic consulting who excel at problem-solving and relationship building. The role is open to candidates residing in the United States, excluding the San Francisco Bay, New York City, and Washington, D.C. metro areas. Up to 10% travel, including overnight stays, may be required to visit customer sites. Samsara provides a competitive compensation package that includes an annual base salary ranging from USD 100,406 to 153,409, alongside performance-based pay, equity for eligible roles, and various employee benefits.
Responsibilities
- Manage the rollout of technology solutions for large enterprise clients to ensure rapid time-to-value
- Develop launch roadmaps and implementation plans designed to increase product usage
- Monitor implementation progress, customer participation, product adoption rates, and account health
- Conduct training sessions, demonstrate technology capabilities, and resolve challenges for diverse system users
- Handle multiple client engagements simultaneously while collaborating cross-functionally
- Mentor members of the broader Customer Success and Support teams
- Articulate platform capabilities clearly to clients across various use cases
Requirements
- Minimum of six years of experience working in a strategic consulting, account management, or senior customer success role
- Experience supporting or interacting with technical products
- Demonstrated proficiency in end-to-end system implementations and consultative skills
- Proven ability to build trust and communicate effectively with executives, technical leadership, and daily software users
- Strong problem-solving abilities paired with a solutions-oriented mindset
- Bachelor degree from a four-year academic institution
- Ability to secure and maintain legal authorization to work in the designated location
Qualifications
- Enterprise SaaS industry experience
- Background serving and supporting large-scale business solutions at Fortune 500 organizations
Core Skills
Benefits
- Annual base salary between USD 100,406 and 153,409
- Total compensation package featuring base pay, performance-based bonus or variable pay, and equity for eligible roles
- Flexible, employee-led remote work model
- Professional development stipend
- Comprehensive health insurance and parental leave plans
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position fully remote?
Yes, this is a remote position. However, it is only open to candidates residing in the United States outside of the San Francisco Bay, New York City, and Washington, D.C. metro areas. It may also require up to 10% travel to client sites.
What is the salary range for the Strategic Implementation Consultant role?
The annual base salary spans from USD 100,406 to 153,409. The exact compensation offered depends on factors such as city of residence, relevant skills, and experience.
What level of experience is required?
Applicants must have at least six years of experience in a senior customer success, account management, or strategic consulting role, alongside a bachelor degree from a four-year institution.
Sample Interview Questions
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