Remote opportunity at
20four7VAT-CPT-11757 Web & IT Systems Administrator Virtual Assistant
20four7VA is seeking an independent contractor for a remote Web & IT Systems Administrator Virtual Assistant position to support a growing Texas-based mental health practice. This…
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About This Role
20four7VA is seeking an independent contractor for a remote Web & IT Systems Administrator Virtual Assistant position to support a growing Texas-based mental health practice. This role involves maintaining the practice's website, managing business applications, and handling user account administration and recurring technical operations. The selected contractor will work closely with practice leadership and coordinate with external vendors when specialized assistance is required. The position requires supporting various digital systems,…
Job Description
20four7VA is seeking an independent contractor for a remote Web & IT Systems Administrator Virtual Assistant position to support a growing Texas-based mental health practice. This role involves maintaining the practice's website, managing business applications, and handling user account administration and recurring technical operations. The selected contractor will work closely with practice leadership and coordinate with external vendors when specialized assistance is required.
The position requires supporting various digital systems, including GoDaddy website hosting, RingCentral, and Zoho Enterprise applications. Key duties include managing employee onboarding and offboarding, troubleshooting technical problems, safeguarding system security, and maintaining accurate documentation. The engagement consists of 20 contracted hours per week scheduled from Monday through Friday.
This opportunity is well-suited for resourceful technical professionals who possess hands-on systems administration experience, strong English communication skills, and familiarity with healthcare privacy and security standards such as HIPAA.
Responsibilities
- Maintain and update the practice website hosted on GoDaddy by modifying content, provider profiles, and insurance details
- Troubleshoot website errors, forms, scripts, and chatbot functionality using HTML, CSS, and basic JavaScript
- Administer and troubleshoot Zoho applications and user accounts such as Zoho Desk, Cliq, Workplace, Forms, and Sheets
- Manage RingCentral user accounts, extensions, call routing, and voicemail systems
- Execute approved onboarding and offboarding procedures to set up and remove employee and provider access
- Maintain accurate user permissions, account records, security documentation, and subscription inventories
- Support administrative access to eClinicalWorks and coordinate unresolved technical issues with vendor support
- Assist with multifactor authentication, user access security, routine system safeguards, and phishing prevention
Requirements
- At least 2 years of website maintenance, IT support, or systems administration experience
- RingCentral administration and troubleshooting experience
- Website maintenance experience utilizing HTML, CSS, and basic JavaScript
- Experience managing user accounts, permissions, and employee onboarding and offboarding procedures
- Knowledge of multifactor authentication, access security, phishing prevention, and backup practices
- Strong English communication, organization, and technical documentation skills
Qualifications
- Experience with website hosting, domains, and technical troubleshooting
- Healthcare IT and HIPAA familiarity
- eClinicalWorks or other electronic health record technical support experience
- Experience with business application integrations, automation, or AI tools
- Hands-on Zoho Enterprise administration experience
Core Skills
Benefits
- Competitive rates
- Weekly payments
- Free training and upskilling
- Constant support and guidance
- Access to a supportive community
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote position?
Yes, 20four7VA seeks offshore independent contractors to deliver remote services to clients worldwide.
What are the working hours for this role?
The contracted hours are 20 hours per week, scheduled from Monday through Friday.
What compensation is offered?
The job posting does not specify a concrete salary, but mentions competitive rates with weekly payments.
What technical experience is required?
Candidates must have at least two years of IT support, website maintenance, or systems administration experience, along with proficiency in RingCentral, HTML, CSS, JavaScript, and user account management.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.