Remote opportunity at
MoniepointTeam Lead, Workforce Lifecycle Services
Moniepoint Inc. is a financial platform in Africa that supports 20 million businesses and individuals with cross-border payments, banking, credit, and business management tools. Operating as…
Career Tools
About This Role
Moniepoint Inc. is a financial platform in Africa that supports 20 million businesses and individuals with cross-border payments, banking, credit, and business management tools. Operating as Nigeria's main merchant acquirer, the organization processes over $250 billion in digital payment transactions annually. Moniepoint is currently hiring a remote Team Lead for Workforce Lifecycle Services to manage the entire journey of independent contractors from onboarding through transition and exit. In this position,…
Job Description
Moniepoint Inc. is a financial platform in Africa that supports 20 million businesses and individuals with cross-border payments, banking, credit, and business management tools. Operating as Nigeria's main merchant acquirer, the organization processes over $250 billion in digital payment transactions annually. Moniepoint is currently hiring a remote Team Lead for Workforce Lifecycle Services to manage the entire journey of independent contractors from onboarding through transition and exit.
In this position, the individual will build strategies for all lifecycle pillars, guide a high-performing team across different geographies, and partner with Workforce Business Partners, IT, and Compliance. Responsibilities include standardizing processes through automation, ensuring strict adherence to internal policies and local laws, and utilizing data analytics to track service level agreements. The ideal candidate brings strong organizational skills, a human-centric mindset, and a technical understanding of modern contractor management platforms.
Responsibilities
- Design and direct the vision for onboarding, offboarding, and transition management pillars across all company entities
- Manage and mentor a team responsible for delivering lifecycle processes throughout diverse regions
- Partner with Workforce Business Partners, Centres of Excellence, and cross-functional teams to align operations and ensure business readiness
- Standardize and scale onboarding and offboarding frameworks by utilizing modern technology and automation tools
- Oversee the creation and continuous improvement of lifecycle workflows, documentation, and standard templates
- Maintain strict compliance with internal governance, data protection rules, and local labor laws across all lifecycle stages
- Analyze workforce lifecycle data to identify trends, evaluate service level agreements, and enhance the contractor experience
- Act as an operational advisor to People leaders regarding workflow design and end-to-end journey optimization
Requirements
- Possess five to seven years of human resources or people operations experience with expertise in onboarding and offboarding workflows
- Demonstrate a track record of designing, documenting, and scaling operational processes within high-growth settings
- Bring hands-on experience supporting multi-entity or cross-border operations in regional or global markets
- Have working knowledge of modern HR systems, automation tools, and contractor management platforms such as BambooHR, Workday, SAP, or Deel
Qualifications
- Experience working in fintech, banking, or other highly regulated sectors
- Familiarity with employment compliance standards and labor regulations across African or international markets
- Demonstrated success in leading HR process digitization or operational automation initiatives
Core Skills
Benefits
- Competitive compensation package
- Comprehensive benefits
- Impactful career growth opportunities
- Fully remote and flexible work culture
- Continuous support for learning and professional development
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies a fully remote and flexible work culture.
What is the employment type?
The role is full-time.
What experience is required for this role?
Candidates must have 5 to 7 years of HR or People Operations experience with demonstrated expertise in onboarding and offboarding operational workflows, along with experience scaling processes in fast-paced environments and supporting multi-entity operations.
What salary does Moniepoint offer for this position?
The posting states that competitive compensation is provided, but a specific salary amount is not stated.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.