Remote opportunity at
SpreedlyTechnical Account Manager
Spreedly is seeking a Technical Account Manager to join its team on a remote basis. This customer-facing, consultative role focuses on pre-sales and solutioning efforts, partnering…
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About This Role
Spreedly is seeking a Technical Account Manager to join its team on a remote basis. This customer-facing, consultative role focuses on pre-sales and solutioning efforts, partnering closely with Account Executives, Product, and Engineering teams to scope technical solutions that match customer goals. Spreedly operates an intelligent payments platform founded in 2007 and headquartered in Durham, North Carolina. The company provides a vendor-agnostic infrastructure connecting merchants, platforms, and fintechs to numerous…
Job Description
Spreedly is seeking a Technical Account Manager to join its team on a remote basis. This customer-facing, consultative role focuses on pre-sales and solutioning efforts, partnering closely with Account Executives, Product, and Engineering teams to scope technical solutions that match customer goals. Spreedly operates an intelligent payments platform founded in 2007 and headquartered in Durham, North Carolina. The company provides a vendor-agnostic infrastructure connecting merchants, platforms, and fintechs to numerous payment gateways and methods globally through a single API, offering tools for data vaulting, smart routing, fraud prevention, and transaction analytics.
In this position, you will lead technical discovery sessions, deliver product demonstrations, build architecture diagrams, and craft solution proposals. You will help shorten sales cycles, accelerate value realization, and assist in shaping go-to-market infrastructure by developing reusable demo assets and solution templates. This role requires regular travel within the United States and alignment with US business hours. It is well-suited for professionals experienced in payments technology who enjoy solving complex technical problems at scale and driving customer revenue growth.
Responsibilities
- Lead technical discovery sessions with prospective and existing clients to align use cases with platform capabilities
- Deliver product demonstrations, architecture diagrams, and documentation to support technical evaluations and sales conversations
- Translate business and technical requirements into actionable solution proposals and implementation plans
- Build and maintain reusable demo environments, solution artifacts, and objection-handling templates
- Collaborate with Product and Engineering teams to relay prospect feedback and verify solution feasibility
- Coordinate with Customer Success and Support teams to facilitate smooth implementation handoffs
- Act as a technical expert during requests for proposals, security reviews, and compliance questionnaires
- Train internal teams on integration patterns, platform features, and sales enablement resources
Requirements
- Minimum of three years of experience in a Technical Account Manager, Solutions Engineering, or Sales Engineering capacity within a B2B SaaS or fintech setting
- Industry knowledge concerning eCommerce, payment service providers, payment platforms, or payment orchestration
- Proficiency with system integration principles, SDKs, and APIs, specifically REST and webhooks
- Experience working alongside Sales and Product teams on enterprise-level deals
- Verbal and written communication skills suitable for creating customer-facing documentation and simplifying complex technical subjects
- Legal authorization to work in the United States without current or future sponsorship
Qualifications
- Background focused on payments, card-not-present commerce, gateways, or fraud
- Familiarity with backend programming or scripting languages such as Python, Ruby, or JavaScript
- Prior involvement with customer support or implementation functions
Core Skills
Benefits
- Competitive salary and equity
- Medical and dental benefits, including 100 percent employer-paid options
- Company-paid life and disability insurance
- Optional vision and supplemental insurance options alongside flexible spending accounts
- Open paid time off policy paired with 12 weeks of paid leave for new parents
- Matching 401(k) plan offering a 5 percent match up to $5,000 yearly
- Annual professional development stipend of $1,000
- Monthly digital lifestyle and home working stipend, a new MacBook, and a one-time accessory reimbursement
- Access to a company-paid professional coaching service
- Opportunities to visit company headquarters in Durham, North Carolina
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies a remote status, though applicants cannot reside in New York. The role also requires regular travel within the United States and availability during US business hours.
What are the primary experience requirements for this role?
Candidates must have at least three years of experience in a Technical Account Manager, Solutions Engineering, or Sales Engineering role within a B2B SaaS or fintech environment. Experience with eCommerce, payment platforms, or payment service providers is also necessary.
Does the posting specify the salary range?
The posting states that a competitive salary is offered, but it does not specify a precise salary range.
What employment type is this?
This is a full-time position.
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