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CanonicalTelco Cloud Field Engineer
Canonical is hiring a full-time Telco Cloud Field Engineer on a remote basis covering the Americas and EMEA. The engineer sits within the company's field engineering…
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About This Role
Canonical is hiring a full-time Telco Cloud Field Engineer on a remote basis covering the Americas and EMEA. The engineer sits within the company's field engineering organisation and helps customers plan and roll out cloud platforms built on OpenStack and Kubernetes, along with software-defined networking. Telecom providers are shifting toward services defined in software, a change powered by open source, cloud computing and network function approaches such as VNF and…
Job Description
Canonical is hiring a full-time Telco Cloud Field Engineer on a remote basis covering the Americas and EMEA. The engineer sits within the company's field engineering organisation and helps customers plan and roll out cloud platforms built on OpenStack and Kubernetes, along with software-defined networking.
Telecom providers are shifting toward services defined in software, a change powered by open source, cloud computing and network function approaches such as VNF and CNF. The engineer translates a provider's needs into telco cloud architectures that support network function workloads, and builds telco-grade private and micro clouds that serve several tenants. The work involves infrastructure-as-code, software-defined infrastructure assembled from OpenStack, Kubernetes, MAAS and Ceph, and helping tenants come on board and reach production.
The role mixes hands-on engineering with customer-facing work. Tasks include technical pre-sales consulting, tracking down and repairing defects found during rollouts, and feeding lessons from customers into product improvements and planning.
The posting favours a customer-focused engineer who understands Linux, networking, OpenStack and Kubernetes, writes Python automation, and can run complicated projects end to end. Open source contributions are a bonus. The company has operated remotely since 2004, and the job includes trips for events, client meetings and delivery work.
Responsibilities
- Translate service provider goals into practical telco cloud designs for network function workloads
- Give technical pre-sales advice to provider teams
- Build telco-grade private and micro clouds that serve several tenants
- Find, document and resolve software faults uncovered during customer deployments
- Use infrastructure-as-code approaches suited to telco environments
- Design resilient cloud and application platforms for providers
- Create software-defined infrastructure using OpenStack, Kubernetes, MAAS and Ceph
- Advise clients on choosing bare-metal, public, private or hybrid cloud set-ups
- Assist tenant onboarding and readiness for production
- Carry customer lessons into roadmap and product improvements
Requirements
- Strong grasp of telco NFV infrastructure, orchestration, VNF management and edge computing, including CPU pinning, NUMA, SR-IOV and DPDK
- Grasp of how telco systems are architected and which standards govern them
- Working familiarity with one telco area, for example mobile core, RAN, voice, IP core, VAS or OSS/BSS
- Competence with Linux, networking, OpenStack and Kubernetes
- Ability to script automation in Python
- Able to run complex projects from first step to last
- Collaborative, customer-first mindset
- Able to travel up to about a quarter of working time for events, customer meetings and delivery
Qualifications
- Fluency in an extra language, for example Spanish, Portuguese or French
- History of open source contributions
- AI and ML awareness, including sovereign AI, applied to telco use cases
- Some exposure to standards bodies and frameworks, including 3GPP, ONAP and O-RAN
Core Skills
Benefits
- Remote-first working environment
- Pay depends on location, experience, knowledge and skills; certain roles may qualify for bonuses or sales incentives
- Learning allowance of USD 2,000 yearly
- Yearly pay review and recognition awards
- 40 days' annual leave covering public holidays and the company's shutdown periods
- Parental leave
- Support through an employee assistance scheme
- Chances to meet teammates at sprints and visit new places
- Priority Pass membership and upgrades on long-haul company travel
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The role is remote-based and covers the Americas and EMEA.
What employment type is it?
It is full-time.
How much travel is involved?
The posting says up to about a quarter of working time may be needed, depending on business requirements.
Is salary stated?
No figure is listed. Pay depends on location, experience, knowledge and skills, and some roles may include bonuses or sales incentives.
Sample Interview Questions
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