Remote opportunity at
Help ScoutBusiness Development Representative
Help Scout seeks a Business Development Representative to join its sales team on a fully remote basis. Founded in 2011, Help Scout provides support software utilized…
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About This Role
Help Scout seeks a Business Development Representative to join its sales team on a fully remote basis. Founded in 2011, Help Scout provides support software utilized by over 10,000 companies to build customer relationships. As the first Business Development Representative at the organization, the incoming professional will act as the engine for a newly established sales-led outbound motion targeting mid-market enterprises. This position focuses on initiating dialogues with ideal prospects,…
Job Description
Help Scout seeks a Business Development Representative to join its sales team on a fully remote basis. Founded in 2011, Help Scout provides support software utilized by over 10,000 companies to build customer relationships. As the first Business Development Representative at the organization, the incoming professional will act as the engine for a newly established sales-led outbound motion targeting mid-market enterprises. This position focuses on initiating dialogues with ideal prospects, generating pipeline for Account Executives, and helping shape the foundational outbound messaging and channels.
The role suits an individual experienced in business development who thrives in a dynamic environment and is eager to build outbound strategies from the ground up. Daily tasks involve identifying prospects through an AI tech stack, managing multi-channel outreach across phone, email, LinkedIn, and video, conducting ongoing tests to optimize conversion rates, and partnering closely with Account Executives for seamless handoffs. The employer utilizes a competency-based pay structure offering a base salary between $71,000 and $77,000 per year, with on-target earnings ranging from $102,000 to $111,000.
Help Scout operates as a fully remote team spanning various global regions and upholds core values centered on teamwork, craftsmanship, continuous progress, and accountability. Employees receive numerous perks, including flexible time off, paid parental leave, top-tier health insurance options for United States and Canada residents, and multiple stipends covering home office setup, co-working spaces, and professional development.
Responsibilities
- Identify and research ideal prospects using an AI-powered tech stack
- Customize outreach messaging templates for Support, Success, Operations, and executive leadership
- Target mid-market accounts that match ideal customer profile criteria and strategic campaigns
- Conduct multi-channel prospecting via phone, email, LinkedIn, and video
- Perform tests on messaging, channels, and personas to optimize conversion rates
- Maintain dashboards and reports tracking performance against targets
- Collaborate with Account Executives to execute thorough handoffs of booked meetings
Requirements
- Have one to two or more years of experience as an outbound BDR or SDR at a B2B SaaS company
- Demonstrate a history of hitting quota, pipeline, or opportunity metrics
- Possess experience prospecting into organizations with 250 or more employees
- Utilize AI tools in daily workflows for writing, list creation, or research
- Communicate effectively with internal team members and external prospects
Qualifications
- Experience using HubSpot
- Familiarity with go-to-market platforms such as Apollo, ZoomInfo, or Sales Navigator
Core Skills
Benefits
- Base salary between $71,000 and $77,000 per year with on-target earnings of $102,000 to $111,000
- Flexible time off policy
- Twelve weeks of fully paid parental leave for all new parents
- Home office setup stipend
- Co-working space stipend up to $300 monthly
- Yearly professional development stipend of $1,800
- Top-tier health insurance for United States and Canada residents and their dependents
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, all roles at Help Scout are fully remote.
What is the salary for the Business Development Representative role?
The base salary ranges from $71,000 to $77,000 per year, with on-target earnings between $102,000 and $111,000.
What level of experience is required?
Candidates need one to two or more years of experience as an outbound BDR or SDR at a B2B SaaS company, along with a track record of hitting pipeline or opportunity goals.
Are visa sponsorships offered?
No, visa sponsorships are not provided. Teammates must already hold authorization to work from their home country.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
