Remote opportunity at
MattermostDirector, Sales Engineering
Mattermost seeks a Director of Sales Engineering to manage and scale its worldwide technical presales division. The company provides a collaborative workflow platform utilized by defense,…
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About This Role
Mattermost seeks a Director of Sales Engineering to manage and scale its worldwide technical presales division. The company provides a collaborative workflow platform utilized by defense, intelligence, security, and critical infrastructure sectors, offering secure messaging, file sharing, and project management capabilities that function on-premises and within private clouds. In this position, the director will lead a distributed technical team, establish standard demonstration and discovery processes, and work alongside regional sales…
Job Description
Mattermost seeks a Director of Sales Engineering to manage and scale its worldwide technical presales division. The company provides a collaborative workflow platform utilized by defense, intelligence, security, and critical infrastructure sectors, offering secure messaging, file sharing, and project management capabilities that function on-premises and within private clouds. In this position, the director will lead a distributed technical team, establish standard demonstration and discovery processes, and work alongside regional sales leaders on strategic deals.
The role involves guiding technical evaluations, refining proof-of-concept criteria, and conveying field feedback to product and engineering groups. Candidates must possess experience leading presales or solutions engineering professionals, managing self-hosted or on-premises enterprise software deployments, and executing technical evaluations for public-sector or enterprise clients. Familiarity with defense or intelligence contexts, government procurement cycles, or relevant compliance frameworks is considered advantageous. This opportunity is suited for a technical leader experienced in driving complex, multi-stakeholder evaluations within security-sensitive environments.
Mattermost operates with a remote-first work environment and provides compensation ranging from USD 195,000 to 235,000 per year, plus commission. Additional benefits include medical, dental, and vision coverage, unlimited paid time off, a home office stipend, a learning and development budget, paid parental leave, and a retirement savings plan. Qualified individuals may need to obtain and maintain a U.S. government security clearance and meet federal export control compliance requirements.
Responsibilities
- Lead, mentor, and oversee the global technical presales engineering team
- Establish standard product demonstrations, reference architectures, discovery guides, and proof-of-concept playbooks
- Collaborate with regional sales managers to allocate presales coverage and shape strategy for major deals
- Coordinate with product and engineering teams on release readiness, technical certifications, and hands-on training
- Relay customer feedback, deal blockers, and competitor insights back to product, engineering, and security departments
- Track and report team performance metrics including technical win rates, proof-of-concept conversion, and productivity
Requirements
- Experience managing a technical presales or solutions engineering team, including hiring and performance management
- Practical expertise with enterprise deployment of self-hosted or on-premises software involving security and identity requirements
- Background conducting technical evaluations and proofs of concept for enterprise or public-sector clients
- Executive-level communication skills with the ability to engage CISOs, architects, and senior sales personnel
- Capability to operate remotely as part of a globally distributed team
- Meeting federal eligibility criteria and ability to obtain and maintain a U.S. government security clearance if required
Qualifications
- Background in defense, intelligence, or critical infrastructure markets
- Familiarity with government procurement cycles, security clearances, CMMC, and FedRAMP frameworks
- Experience selling or supporting platforms such as Mattermost, Slack, or Microsoft Teams
- Proficiency with Salesforce, Gong, or comparable tools for tracking sales activity
- Experience developing AI-assisted workflows to accelerate demo preparation or RFP responses
Core Skills
Benefits
- Salary between USD 195,000 and 235,000 per year plus commission
- Medical, dental, and vision coverage
- Unlimited paid time off plus company holidays
- Work from home stipend
- Annual learning and development budget for conferences, certifications, and courses
- Paid parental leave for all parents
- 401(k) retirement plan
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Director, Sales Engineering role?
The target salary range is USD 195,000 to 235,000 per year, plus commission. Starting pay is determined based on skills, experience, qualifications, work location, and market conditions.
Is this position remote?
Yes, Mattermost operates as a remote-first organization, and this role can be performed remotely with a globally distributed team.
What are the primary background requirements for applicants?
Applicants must have experience leading a technical presales or solutions engineering team, hands-on fluency with self-hosted or on-premises enterprise software deployments, and experience managing technical evaluations for enterprise or public-sector buyers.
Are there any security clearance requirements?
This role may require obtaining and maintaining a U.S. government security clearance, and candidates must meet federal eligibility requirements alongside U.S. export control laws.
Sample Interview Questions
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