Opportunity at
Culture AmpDirector, Solutions Engineering
Culture Amp seeks a Director, Solutions Engineering to manage its technical pre-sales division within Customer Value & Services in Chicago. In this position, the professional will…
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About This Role
Culture Amp seeks a Director, Solutions Engineering to manage its technical pre-sales division within Customer Value & Services in Chicago. In this position, the professional will establish operational standards, guide complex enterprise sales cycles, and partner closely with Sales, Customer Experience, Product, and People Science divisions. The organization operates as a leading employee experience platform, utilizing people science and comprehensive datasets to assist thousands of corporate clients globally with employee…
Job Description
Culture Amp seeks a Director, Solutions Engineering to manage its technical pre-sales division within Customer Value & Services in Chicago. In this position, the professional will establish operational standards, guide complex enterprise sales cycles, and partner closely with Sales, Customer Experience, Product, and People Science divisions. The organization operates as a leading employee experience platform, utilizing people science and comprehensive datasets to assist thousands of corporate clients globally with employee engagement and performance management.
The ideal candidate possesses significant background in B2B SaaS pre-sales leadership and demonstrates a blend of technical expertise and commercial acumen. Responsibilities span coaching personnel, designing scalable onboarding assets, integrating artificial intelligence tools into daily workflows, and aligning pre-sales efforts with post-sales onboarding to reduce time-to-value. Staff members generally work from their local office an average of two days per week to foster team connection and culture.
Total compensation includes a base salary paired with equity options and comprehensive benefits. Culture Amp maintains a commitment to equitable compensation practices and provides continuous coaching, wellness allowances, medical insurance, and parental leave.
Responsibilities
- Lead, mentor, and develop Solutions Engineers through routine check-ins, professional growth paths, and actionable performance guidance
- Establish operational frameworks, coverage priorities, forecasting inputs, and performance metrics for the technical team
- Engage directly in crucial client meetings, assisting with technical discovery, validation, and tailored solution design on complex multi-stakeholder deals
- Enhance demo presentation standards and value-driven communication for executive, technical, and human resources audiences
- Bridge pre-sales and post-sales handoffs to secure a streamlined onboarding experience and improve client retention
- Design repeatable scaling assets including playbooks, training materials, and architectural frameworks
- Collaborate across GTM Enablement, Sales, Customer Experience, Product, People Science, and RevOps to elevate win rates and platform adoption
- Synthesize client feedback from the field into actionable product roadmap contributions
- Integrate artificial intelligence applications into daily procedures to enhance team efficiency and output quality
Requirements
- More than 8 years of professional background in solutions engineering, technical consulting, or pre-sales within the B2B SaaS sector
- At least 4 years of experience managing and directing Solutions Engineering teams
- Demonstrated history of building, scaling, and mentoring high-performing technical teams and leaders
- Expertise guiding technical discovery, demonstrations, and validation through complex enterprise sales cycles involving security and integration topics
- Demonstrated success developing reusable frameworks and enablement playbooks utilized by broader organizations
- Proficiency operating CRM and sales intelligence platforms such as Salesforce and Gong
- Hands-on expertise utilizing artificial intelligence tools personally and driving AI habit adoption within a team
- Cross-functional collaboration experience that measurably impacted metrics like win rates, retention, or time-to-value
Qualifications
- Professional background within human resources technology, human capital management, or adjacent SaaS environments
Core Skills
Benefits
- Equity through the Employee Share Option Program
- Professional coaching and continuous learning programs
- Quarterly refresh days and an extended end-of-year break
- Monthly allowance directed toward lifestyle and wellbeing support
- Inclusive parental leave starting from day one of employment
- MacBook and dedicated home workspace setup budget
- Five annual social impact days for community volunteering
- Medical insurance coverage applicable for employees and their families
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work model for this position?
The position is based in Chicago. Staff members are required to work from their local Culture Amp office an average of two days per week.
What is the salary range for the Director, Solutions Engineering role?
The estimated base salary ranges from USD 214,000 to 260,000 per year, with additional compensation components including equity and benefits.
What primary experience is required for applicants?
Applicants must have 8+ years in solutions engineering, pre-sales, or technical consulting in B2B SaaS, including at least 4 years of leadership experience managing Solutions Engineering teams.
How can applicants request disability accommodations during the hiring process?
Candidates needing reasonable accommodations can email accommodations@cultureamp.com detailing the type of assistance required, while avoiding any medical or health details.
Sample Interview Questions
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