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ServiceNowGlobal Partner Manager, Deloitte – Autonomous Workforce/GBS
ServiceNow operates as an artificial intelligence control tower designed to support business reinvention by uniting disparate data, workflows, and artificial intelligence models to help major enterprises…
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About This Role
ServiceNow operates as an artificial intelligence control tower designed to support business reinvention by uniting disparate data, workflows, and artificial intelligence models to help major enterprises work faster and smarter. The organization is currently hiring for a Global Partner Manager focused on the Autonomous Workforce and global business services practice area tied to Deloitte. This senior position requires an experienced professional to activate and expand the defined practice area, translating…
Job Description
ServiceNow operates as an artificial intelligence control tower designed to support business reinvention by uniting disparate data, workflows, and artificial intelligence models to help major enterprises work faster and smarter. The organization is currently hiring for a Global Partner Manager focused on the Autonomous Workforce and global business services practice area tied to Deloitte. This senior position requires an experienced professional to activate and expand the defined practice area, translating partnership strategies into measurable customer outcomes while balancing global opportunities with local market dynamics.
The person in this role will lead global go-to-market alignment, formulate joint co-innovation initiatives, execute the global partner account plan, and drive cross-geographic collaboration to ensure a consistent partner experience. Responsibilities include building peer-to-peer executive relationships, advising partners on regional expansion, facilitating quarterly business reviews, tracking revenue success metrics like sourced and sell-through net new annual contract value, and coordinating joint go-to-market campaigns. Candidates must possess a deep fluency in artificial intelligence technologies, agentic workflows, and orchestration models, along with familiarity with the ServiceNow artificial intelligence platform architecture. This position suits individuals who thrive in a matrixed environment, excel in executive communications, and possess extensive alliance and partner sales experience within enterprise software sectors.
Responsibilities
- Lead global go-to-market alignment and co-innovation initiatives for a specific functional area
- Own and execute the global functional area partner account plan
- Drive cross-geo alignment to ensure a consistent global partner experience across all partner routes to market
- Develop and maintain partner executive relationships and own peer-to-peer relationships with ServiceNow counterparts
- Advise partners on market, geographic, and route-to-market expansion as well as product roadmaps
- Facilitate quarterly business reviews for priority countries and track key milestones
- Manage revenue success measures including sourced and sell-through net new annual contract value
- Coordinate joint go-to-market motions across product launches, industry plays, and competitive displacement campaigns
- Drive autonomous workforce product education and enablement to foster practice and business growth
- Lead joint demand generation strategies with partner marketing teams and orchestrate global executive events
- Support regional partner sales with field operations to advance partner-led customer pursuits and deal progression
Requirements
- More than 12 years of global alliances and partner sales experience, including business development in enterprise software such as SaaS, CRM, and artificial intelligence
- Proven history of building go-to-market plans for channel, systems integrator, and partner organizations
- Track record of achieving and exceeding targets by managing a small number of large accounts or alliance partners in a next-generation artificial intelligence or SaaS company
- Established relationships with major systems integrators, independent software vendors, managed service providers, and value-added resellers
- Strong understanding of partner-led and co-sell sales motions
- Ability to influence and operate within a matrixed organization
- Executive communication and relationship management skills
- Comfort operating in ambiguity with a bias toward action
- Experience integrating artificial intelligence into work processes, decision-making, or problem-solving
Qualifications
- Knowledge of ServiceNow ITSM, ITOM, SAM, and SPM products is a strong plus
Core Skills
Benefits
- Base pay ranging from USD 126,060 to 208,020 per year
- Equity when applicable
- Variable and incentive compensation structure
- Health plans including flexible spending accounts
- 401(k) plan with company match
- Employee Stock Purchase Plan
- Matching donations program
- Flexible time away plan
- Family leave programs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this position?
The base pay for this role ranges from USD 126,060 to 208,020 per year, and sales positions generally offer a competitive on-target earnings incentive structure.
What is the remote work policy for this role?
The job posting indicates that the location is remote and the company approaches its distributed workforce with flexibility and trust through assigned work personas.
What kind of experience is required to apply?
Applicants must have more than 12 years of global alliances and partner sales experience, including enterprise software business development with systems integrator partners.
What additional benefits are offered?
Benefits include health plans with flexible spending accounts, a 401(k) plan with company match, an employee stock purchase plan, matching donations, a flexible time away plan, and family leave programs.
Sample Interview Questions
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