Remote opportunity at
Grafana LabsManager, Solutions Engineering | AMER | Remote
This full-time, remote Manager, Solutions Engineering role covers the Majors segment in the United States. The manager is responsible for building and leading high-performing Solution Engineers,…
Career Tools
About This Role
This full-time, remote Manager, Solutions Engineering role covers the Majors segment in the United States. The manager is responsible for building and leading high-performing Solution Engineers, co-owning the regional build-out with sales leader counterparts, and driving the region toward its financial targets and the company's broader goals. The manager hires, onboards and mentors Presales Solution Engineers, coaching them with a lead-from-the-front approach. The role combines the manager's own field work…
Job Description
This full-time, remote Manager, Solutions Engineering role covers the Majors segment in the United States. The manager is responsible for building and leading high-performing Solution Engineers, co-owning the regional build-out with sales leader counterparts, and driving the region toward its financial targets and the company's broader goals.
The manager hires, onboards and mentors Presales Solution Engineers, coaching them with a lead-from-the-front approach. The role combines the manager's own field work with the team's needs. Executive sponsorship of key accounts is central to success, and the manager is expected to be a recognized thought leader for customers and inside the company.
The manager works with Sales leaders on pipeline programs and community events, and partners with marketing on adoption programs that cover both open-source and commercial cloud products. After the sale, customers are supported by professional services, support, training and success teams. Feedback from customers and the team is passed to Product Management and Engineering to shape the roadmap.
Grafana Labs describes itself as the company behind Grafana Cloud, a fully remote organization with team members across more than 40 countries. Candidates should be located in the United States and bring at least five years in high-tech roles, with direct experience mentoring people, managing performance and selling monitoring, data or visualization products.
Responsibilities
- Hire, onboard and mentor Presales Solution Engineers
- Co-own the regional build-out and the team's pipeline plan for new logo targets with sales counterparts
- Sponsor key accounts and represent the company as a thought leader
- Coordinate with Sales on pipeline programs and community events
- Report on the team's quarter-over-quarter cadence
- Support prospects through discovery, demonstrations, workshops, proofs of value and shared account plans
- Feed customer and team feedback to Product Management and Engineering
Requirements
- Located in the United States
- 5+ years in high tech, including positions as a developer, sales engineer or architect, or manager
- Hands-on experience mentoring people and guiding their performance over time
- Experience with a formal sales methodology such as MEDDPICC or Command of the Message
- Demonstrated skill at owning a book of business and beating quarterly targets
- Demonstrated skill working alongside sales leader counterparts
Qualifications
- Experience selling monitoring, data or visualization products
- Background in open-source selling, or in cloud-first and product-led sales
- Direct DevOps experience, such as infrastructure as code, CI/CD or GitHub Actions
Core Skills
Benefits
- Restricted Stock Units included with all roles
- 30 days of annual leave, with 3 days reserved as company shutdown days
- In-person onboarding with other new hires
- Career growth pathways
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes, the posting lists the role as remote and requires location in the United States.
What compensation is listed?
The posting gives an OTE range of $234,000 to $278,000 for the USA and says actual pay depends on level, experience and skillset. Restricted Stock Units are included.
What experience is required?
Candidates need 5 or more years in high-tech roles and direct experience mentoring people and managing performance.
What does the role cover?
The role covers the Majors segment and includes leading a group of Solution Engineers, sponsoring key accounts and hitting regional financial targets.
How do I apply?
The posting does not describe the application process.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.