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ServiceNowPartner Manager
ServiceNow operates as an artificial intelligence control tower designed for business reinvention, uniting data, artificial intelligence, and workflows to assist a vast portion of the Fortune…
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About This Role
ServiceNow operates as an artificial intelligence control tower designed for business reinvention, uniting data, artificial intelligence, and workflows to assist a vast portion of the Fortune 500 in operating with greater efficiency. The company is currently hiring a Partner Manager to oversee relationships across the partner ecosystem within the AMS, EMEA, or APJ region. This position focuses on nurturing partner companies, encouraging practice maturity, building partner practices via strategic planning,…
Job Description
ServiceNow operates as an artificial intelligence control tower designed for business reinvention, uniting data, artificial intelligence, and workflows to assist a vast portion of the Fortune 500 in operating with greater efficiency. The company is currently hiring a Partner Manager to oversee relationships across the partner ecosystem within the AMS, EMEA, or APJ region. This position focuses on nurturing partner companies, encouraging practice maturity, building partner practices via strategic planning, driving governance, and managing ecosystems through health analyses and readiness scoring.
This role suits professionals with extensive background in channel and alliance management who can guide partners through business planning, performance tracking, and program roadmaps. Daily duties involve conducting quarterly and bi-annual business reviews, coordinating with internal operations teams, facilitating partner enablement, and contributing to marketing events. The position entails approximately ten percent travel and requires collaborating across a distributed organizational model.
Responsibilities
- Manage and nurture companies within the ServiceNow partner ecosystem
- Build partner practices through business plan development, account planning, and expectation management
- Establish success plans including target agreements, capacity planning, and growth investments
- Monitor ecosystem health through readiness scoring, milestone tracking, tiering progress, and metric reporting
- Drive governance via team communication, dashboard preparation, and regional interlocks
- Coach partners through both remote interactions and face-to-face meetings
- Collaborate with partner operations and enablement to guarantee correct reporting and best practices
- Execute quarterly and bi-annual business reviews
- Develop business cases, program roadmaps, and remediation strategies
- Participate in marketing events and support revenue goals through teaming and subcontracting
Requirements
- At least five years of prior experience in sales, marketing, or Channel and Alliance partnership management
- Demonstrated ability to function within an east-west operating model with direct and dotted-line colleagues
- Diligence in measuring and communicating progress while identifying obstacles and remediation plans
Qualifications
- Experience leveraging or critically thinking about artificial intelligence integration into work processes, problem-solving, and decision-making
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this role?
The job posting indicates a remote status for this role, operating within a distributed work environment subject to ServiceNow work personas.
What level of experience is required?
Candidates must have at least five years of prior experience working with sales, marketing, or Channel and Alliance partnership management.
How much travel is involved?
The position requires approximately ten percent travel.
Is a salary stated for this position?
The job posting does not specify a salary for this role.
Sample Interview Questions
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