Opportunity at
SGSSales Development Representative
SGS seeks a Sales Development Representative to build customer relationships, generate new business leads, and manage the sales pipeline. In this role, the person chosen will…
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About This Role
SGS seeks a Sales Development Representative to build customer relationships, generate new business leads, and manage the sales pipeline. In this role, the person chosen will communicate with prospective and existing clients over the phone and via email to understand their needs, present solutions, and provide supporting documentation. The position involves conducting discovery sessions, preparing quotes and proposals, tracking market information through research tools, and coordinating internally with operations, sales…
Job Description
SGS seeks a Sales Development Representative to build customer relationships, generate new business leads, and manage the sales pipeline. In this role, the person chosen will communicate with prospective and existing clients over the phone and via email to understand their needs, present solutions, and provide supporting documentation. The position involves conducting discovery sessions, preparing quotes and proposals, tracking market information through research tools, and coordinating internally with operations, sales support, and management teams. Additionally, the individual will handle documentation such as service agreements, non-disclosure agreements, and statements of work while maintaining accurate records within Salesforce. Candidates should be comfortable managing multiple tasks in a fast-paced environment and maintaining compliance with internal corporate standards, QHSE policies, and the SGS Code of Integrity and Professional Conduct.
Responsibilities
- Cultivate new sales leads and convert business opportunities through initiatives like cold calling and monitoring bid sites
- Communicate with prospective and current clients by phone and email to assess needs and discuss service offerings
- Conduct discovery sessions for both qualified and unqualified leads
- Perform market and customer research using the internet and tools such as ZoomInfo, Sales Navigator, and S&P
- Prepare accurate customer documentation, including quotes, proposals, statements of work, and service agreements
- Coordinate with internal sales, operations, and support staff to handle inquiries and manage client handoffs
- Maintain lead and client inquiry records inside the Salesforce CRM database
- Participate in operational improvement activities assigned by the GBS Team Lead
- Follow up on proposals to gather customer feedback and report opportunity intelligence to management teams
Requirements
- Possess a bachelor's degree in a designated field or equivalent education and relevant experience
- Demonstrate C1 English fluency or better
- Exhibit excellent oral and written communication skills
- Maintain proficiency in Microsoft Windows, LinkedIn, and Salesforce CRM software
Qualifications
- Prior experience in professional services
- Two years of previous work experience
- Background or education in engineering, mining, or other business areas
- Past telephone sales experience
- Familiarity with platforms such as PandaDoc, ZoomInfo, Sales Navigator, and S&P
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What are the core duties of the Sales Development Representative?
The role involves generating new leads, discussing solutions with clients via phone and email, conducting discovery sessions, preparing proposals and quotes, and maintaining records in Salesforce.
What qualifications are required for this position?
Candidates must have C1 English fluency or better, a bachelor's degree in an approved field or equivalent experience, and proficiency in the Microsoft Windows suite, LinkedIn, and Salesforce CRM.
Is prior sales experience necessary?
Two years of prior experience, preferably in professional services, is highly desirable, and past telephone sales experience is considered a plus.
What is the work arrangement for this role?
The posting indicates the work arrangement starts on-site for three months before transitioning to a hybrid setup.
What salary and benefits are offered?
The salary and benefits details are not specified in the job posting.
Sample Interview Questions
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