Remote opportunity at
Grafana LabsSales Development Representative | Austin, TX | Remote
Role overview. Grafana Labs is recruiting a Sales Development Representative (SDR) based in Austin, Texas. The position is remote and salaried non-exempt. Its three core missions…
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About This Role
Role overview. Grafana Labs is recruiting a Sales Development Representative (SDR) based in Austin, Texas. The position is remote and salaried non-exempt. Its three core missions are to help users and prospects find their way through Grafana, to team up with the Sales group to uncover new business in target organizations, and to build skills that will support the SDR's future career. Scope. The SDR divides time between reactive and…
Job Description
Role overview. Grafana Labs is recruiting a Sales Development Representative (SDR) based in Austin, Texas. The position is remote and salaried non-exempt. Its three core missions are to help users and prospects find their way through Grafana, to team up with the Sales group to uncover new business in target organizations, and to build skills that will support the SDR's future career.
Scope. The SDR divides time between reactive and proactive work, answering inbound inquiries and reaching out to target accounts. Research, careful messaging and confident phone conversations are central. The SDR follows up on inbound leads, contacts new prospects across email, social channels and calls, keeps records in Salesforce and Grafana dashboards, and asks discovery questions to understand user goals. Meeting new business targets and collaborating with marketing and sales are also part of the job, along with learning to use AI tools to work faster.
Who it suits. The posting describes a demanding, fast-paced role and looks for people who are driven, humble and curious about technology, and who put the team first. It suits people starting out in their careers or moving into the technology sector. Coachability, clear communication and strong organization for juggling many tasks are essential. The company says its colleagues come from more than 15 countries.
Pay. The posting gives an OTE range of $80,750 to $83,650 for a standard 40-hour week, and says overtime eligibility follows applicable law. Actual pay depends on experience and skill set.
Responsibilities
- Stay current on Grafana's technology, competitors, open source community and industry trends
- Respond to inbound leads promptly and thoroughly
- Contact new leads at target accounts through email, social media and phone calls
- Manage leads and accounts in Salesforce and Grafana dashboards
- Research prospects and tailor outreach through email and LinkedIn
- Hold discovery conversations and connect people with the right resources
- Meet fresh business opportunity and pipeline goals
- Collaborate with marketing and sales teams on shared goals
Requirements
- Located in Austin, Texas
- Receptive to feedback and coaching
- Crisp written and spoken communication
- Excellent organization and a knack for ranking many competing demands
- Willingness to take on any task, regardless of size, with a focus on quality
- Resourceful and proactive in an evolving environment
- Purpose-driven, with a team-first attitude
Qualifications
- Interest in technology and in learning about Grafana Labs' community and products
- Ability to use AI tools to raise daily productivity
Core Skills
Benefits
- Restricted Stock Units (RSUs)
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The posting is remote, and it asks for candidates located in Austin, Texas.
What is the pay range?
The posting gives an OTE range of $80,750 to $83,650 for a standard 40-hour week, and describes the role as salaried non-exempt.
What experience is required?
The posting does not give a number of years. It welcomes people starting their careers or changing into tech.
How do I apply?
The posting does not describe the application steps.
Sample Interview Questions
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