Remote opportunity at
Grafana LabsSenior Solutions Engineer, Acquisition | West Coast | Remote
Role overview. Grafana Labs is recruiting a full-time Senior Solutions Engineer for new-customer work on the West Coast. The posting says the ideal candidate is located…
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About This Role
Role overview. Grafana Labs is recruiting a full-time Senior Solutions Engineer for new-customer work on the West Coast. The posting says the ideal candidate is located on the West Coast, and the role is remote. The company is presented as a young technology firm in a rapid growth stage. Team purpose. The Enterprise Solutions Engineering team is the internal, customer-facing product group. It helps grow Grafana by educating current and…
Job Description
Role overview. Grafana Labs is recruiting a full-time Senior Solutions Engineer for new-customer work on the West Coast. The posting says the ideal candidate is located on the West Coast, and the role is remote. The company is presented as a young technology firm in a rapid growth stage.
Team purpose. The Enterprise Solutions Engineering team is the internal, customer-facing product group. It helps grow Grafana by educating current and potential customers through demos, practical enablement, presentations, technical evaluations and continuing contact. The team partners with Sales to qualify and close opportunities, and it is one of the main channels that carry customer input to Product Management and Engineering.
Scope. The engineer owns the technical side of customer engagements and aims to close fast-moving opportunities through competitive knowledge and technical skill. Responsibilities include product and technical presentations, feedback loops with internal teams about products and rivals, and conversations about the problems customers describe. The role also builds enablement material and writes blog posts, records videos and contributes knowledge base articles.
Who it suits. The posting asks for five or more years of technical pre-sales work, ideally around open source or in metrics and monitoring. Because the company is small and the work is varied, judgment, collaboration and leadership matter. Candidates should communicate well in writing and speech, be willing to work with an international team, and have a technical mindset. The posting says candidates from a range of backgrounds may apply.
Responsibilities
- Join a fast-growing team that works on technical and customer problems
- Partner with Sales to explain Grafana's value, vision and strategy
- Own technical engagement and help close high-velocity opportunities
- Give product and technical talks to prospects and customers
- Give internal teams a feedback loop on products and the competitive landscape
- Create documentation, blog posts, videos, knowledge base articles and enablement material
Requirements
- Based on the West Coast
- Five or more years of technical pre-sales work, ideally around open source or in metrics and monitoring
- Sound judgment, collaboration and leadership, as the duties are varied and complex
- Willingness to learn to work with an international, remote-first team
- Excellent spoken and written communication
- Technical mindset and a drive to grow technically
Qualifications
- Competitive knowledge of the observability and open source landscape
- Self-motivation and a creative approach to problems
Core Skills
Benefits
- Restricted Stock Units (RSUs)
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The role is listed as remote, and the posting says the ideal candidate is located on the West Coast.
What experience is required?
The posting asks for five or more years of technical pre-sales work, ideally around open source technology or in metrics and monitoring.
What is the pay range?
The posting gives a U.S. OTE range of $204,000 to $254,000. It says actual pay depends on level, experience and skill set.
Is the position full-time?
Yes. The posting is listed as a full-time role.
Sample Interview Questions
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