Remote opportunity at
Grafana LabsSenior Solutions Engineer | UK | Remote
Grafana Labs is seeking a Senior Solutions Engineer to join its globally distributed, fully remote team. Operating as the primary link between customers, sales staff, and…
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About This Role
Grafana Labs is seeking a Senior Solutions Engineer to join its globally distributed, fully remote team. Operating as the primary link between customers, sales staff, and internal engineering departments, this role focuses on driving growth by educating buyers and supporting complex sales cycles. Grafana Labs develops a widely used observability platform built upon open standards and open source foundations, serving thousands of organizations worldwide. This position is ideal for a…
Job Description
Grafana Labs is seeking a Senior Solutions Engineer to join its globally distributed, fully remote team. Operating as the primary link between customers, sales staff, and internal engineering departments, this role focuses on driving growth by educating buyers and supporting complex sales cycles. Grafana Labs develops a widely used observability platform built upon open standards and open source foundations, serving thousands of organizations worldwide.
This position is ideal for a technical professional who enjoys solving challenging client problems, delivering product demonstrations, and guiding users toward optimal technology implementations. Professionals in this role collaborate closely with account executives to qualify prospects, communicate client feedback to product management groups, and produce educational materials like blog posts, documentation, and videos. Applicants must reside within the United Kingdom.
Responsibilities
- Partner with sales personnel to communicate the overarching vision, strategy, and value proposition of Grafana Labs
- Lead technical engagements with prospective and current clients to successfully close complex sales opportunities
- Conduct product demonstrations and technical presentations for diverse audiences
- Gather client requirements and translate them into effective technology solutions
- Relay user feedback and market observations back to internal product and engineering departments
- Produce public and internal enablement content including blog posts, knowledge base articles, videos, and documentation
Requirements
- Bring at least five years of technical pre-sales experience
- Demonstrate top-tier written and verbal communication abilities
- Possess a technical mindset with enthusiasm for ongoing technical growth
- Show a willingness to handle complex and varied assignments with strong judgment, collaboration, and leadership
- Be located in the United Kingdom
Qualifications
- Prior experience working with open source technologies
- Background in the metrics or monitoring domain
- Familiarity with structured sales methodologies such as MEDD(P)ICC
Core Skills
Benefits
- On-target earnings ranging from EUR 110,000 to EUR 134,000 per year in the UK
- Restricted Stock Units providing ownership in company success
- Global annual leave policy offering 30 days per year, which includes three designated company shutdown days
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, Grafana Labs operates as a fully remote company with a global team. However, applicants for this specific opening must be located in the United Kingdom.
What is the salary range for this role?
In the UK, the on-target earnings range from EUR 110,000 to EUR 134,000 per year, with actual compensation depending on level, experience, and skillset.
What experience is required to apply?
Candidates must have five or more years of technical pre-sales experience, strong written and oral communication skills, and a technical mindset.
Are there additional financial incentives offered?
Yes, all roles include Restricted Stock Units to provide every team member with ownership in the company's success.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.