Remote opportunity at
Grafana LabsSolutions Engineer | Central US | Remote
Role overview. Grafana Labs is recruiting a full-time Solutions Engineer for its Commercial Solutions Engineering team. The position is remote, and the posting asks for candidates…
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About This Role
Role overview. Grafana Labs is recruiting a full-time Solutions Engineer for its Commercial Solutions Engineering team. The position is remote, and the posting asks for candidates based in the Central region of the United States. The company is presented as a young technology firm in a rapid growth stage. Team purpose. The Commercial Solutions Engineering team is the internal, customer-facing product specialist group. It supports worldwide growth by educating prospects…
Job Description
Role overview. Grafana Labs is recruiting a full-time Solutions Engineer for its Commercial Solutions Engineering team. The position is remote, and the posting asks for candidates based in the Central region of the United States. The company is presented as a young technology firm in a rapid growth stage.
Team purpose. The Commercial Solutions Engineering team is the internal, customer-facing product specialist group. It supports worldwide growth by educating prospects and existing customers so they succeed with the product, using demonstrations, practical enablement, presentations, technical assessments and continued contact. The team works with Sales to qualify and close deals, and it passes customer input to Product Management and Engineering.
Scope. The engineer leads the technical side of customer interactions and helps win fast-moving opportunities using competitive knowledge. The role gives product and technical talks, feeds competitive and product insights back to internal teams, and creates documentation, blog posts, videos, knowledge base articles and internal enablement material.
Who it suits. The posting looks for someone with five or more years in technical pre-sales work, ideally around open source tools or in metrics and monitoring. Because the duties are varied and the company is small, sound judgment, collaboration and self-motivation matter. The job is remote-first and involves working with an international team, so clear written and spoken communication is essential.
Responsibilities
- Join as one of the first members of a team solving technical and customer problems
- Work alongside Sales to communicate Grafana's worth, direction and plan to buyers
- Lead the technical side of customer interactions and help close fast-moving deals
- Give product and technical talks to prospects and clients
- Relay customer and competitive feedback to Product and Engineering teams
- Contribute documentation, blog posts, videos, knowledge base articles and enablement material
Requirements
- Based in the Central region of the United States
- Five or more years of technical pre-sales work, ideally around open source tools or in metrics and monitoring
- Sound judgment, collaboration and leadership for varied and complex work
- Comfort working remotely with an international team
- Excellent spoken and written communication
- Technical mindset, a drive to keep growing technically, and self-motivation
Qualifications
- Experience with competitive positioning in observability or monitoring markets
- Creative problem-solving and a willingness to take on challenges
Core Skills
Benefits
- Restricted Stock Units (RSUs)
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The posting is remote and asks for candidates based in the Central region of the United States.
What experience is required?
The posting asks for five or more years of technical pre-sales work, ideally around open source tools or in metrics and monitoring.
What is the pay range?
The posting gives a U.S. OTE range of $182,000 to $226,000. It says actual pay depends on level, experience and skill set.
How do I apply?
The posting does not describe the application steps.
Sample Interview Questions
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